Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,491 Reviews)
Rating breakdown 4,491 reviews
5 Stars
3,704
4 Stars
512
3 Stars
117
2 Stars
50
1 Star
108
94%of customers recommend this product.
(
3,706 out of
3,922)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Easiest to operate
on February 6, 2024
Posted by: PSSWAS
from Galena, Illinois
The dryer is the easiest to use out of the ones we've had over the last 55 years! We're very content.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Terrible Lint Screen
on February 6, 2024
Posted by: Larrybgz
I have waited 6+ months to write this review. I really wanted to love this dryer but I can't. My previous GE dryer lasted 15 years and was similar in style. The previous dryer was much better in function. The biggest problem with this dryer is the lint tray. It is absolutely terrible! It is U-shaped and has lots of nooks and crannies in addition to the metal screen. When you snap it open to clean it, lint dust flies everywhere. For some reason the lint "sticks" to the plastic surfaces and the metal screen so you can't completely wipe it clean. I see that other owners have complained about the same thing and saw that someone posted photos of the problem. Also, not all of the lint gets captured by the lint screen. I have to wipe down all the surfaces where the lint screen is housed. Unfortunately, the housing is too small to fit a vacuum hose into so I can't retrieve the globs of lint sitting in the tube beneath the lint tray. This is a terrible design. The design of my previous machines lint screen worked just fine, a flat screen that was easy to clean. No big mess with lint dust flying around. Why did some goofy engineer mess with something that was proven to work. Overall, the dryer is noisier than my 15-year old model. Lastly, the "cycle complete" audible alarm is five times quieter than my previous machine. With the laundry room door closed, you can't hear it. Stop messing with features that work.
Response from geappliances.comBy Lauren, GE_Appliances, February 12, 2024
Thank you for providing your detailed insight on the design of the lint trap and noise level of your new dryer. Regarding the end-of-cycle signal, it is adjustable and instructions can be found on page 9 of the manual: https://products-salsify.geappliances.com/image/upload/s--YfR8cHKq--/ynktmodsmsbggu2d2dwu.pdf -- If there’s anything else we can assist with please don’t hesitate to reach out.
Written by a customer while visiting geappliances.com
Customer Rating
5
Appliance Dryer
on February 6, 2024
Posted by: Red24
from Weatherford
The dryer works great! Plenty of room and sets fast. Good quality built. Happy with purchase!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect dryer
on February 6, 2024
Posted by: Aussie Mac
from St. Louis MO
Love this dryer. The great size and quiet and efficient.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great upgrade
on February 7, 2024
Posted by: Fran655
from Kentucky
Love my new dryer. It can hold so much and the door is so wide it’s easy access. Love that it lights up inside so I can see inside with no issues. My clothes dry more quickly and the lint basket is convenient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good Features and Wifi connection
on February 7, 2024
Posted by: Divandallas6
from Dallas, Tx
I like the look and overall setup but the washer is noisy and shakes really hard during spin cycle. I got rid if my old machines for that reason.
I would recommend this to a friend!
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 9, 2024
We completely understand that the noise of the washer can be disruptive. We suggest checking the installation and making sure the unit is level. If you are still having this issue we suggest scheduling service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Greaf features
on February 7, 2024
Posted by: Fata
from Roanoke VA
So happy with my electric dryer.Great investment for me and my family
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
too noisy
on February 7, 2024
Posted by: jait
from northern virginia
while this set looks nice, please dont waste the money. it is not as large of a capacity as you would think. and it is loud! really loud and noisy. to the point that it scares my dog if my laundry door is open.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 10, 2024
Thank you for sharing with us. We suggest checking the installation on the dry to make sure that it is completely level, if it is not this could be causing the dryer to be louder than normal. We hope this helps.
Written by a customer while visiting geappliances.com