Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Disappointing
on February 17, 2021
Posted by: JanetRA
from CT
I bought this in the middle of the pandemic there was no other option available. Within weeks of purchase the service repair company came out three times due to issues with 'venting' - convenient to blame the location of the vent but problem disappeared after installation of a replacement part. Machine is now a year old and I've just purchased an extended warrantee assuming I will need it. Also, the lint filter does not do a good job of catching all the lint and hair, there are often balls of lint stuck to the clothes when I open the door after the drying program has finished. A first in my history of dryers.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 22, 2021
Hello JanetRA - We apologize for the issues you've had with your dryer and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
only had for 3 weeks, but we love the features to tune to the laundry needs, the timeliness of the cycles, and freshness of cloths. my phone alerts me when almost done.