I replaced an old Samsung dryer that only had one cycle left that worked. I really (really) miss it tumbling/winkle care for longer). The GE only will tumble for a half hour which isn’t long enough for me. Also, the lint holder does not catch all of the lint. Kind of bummed about both of those things
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 22, 2021
Hi Hmh1 - Thank you for your review. We would love to hear from you on how we can make your dryer experience better. If you would like to reach out to us about your lint and tumbling issues further, please don’t hesitate to do so via this link: https://www.geappliances.com/ge/service-and-support/contact.htm. We look forward to hearing from you. Thanks for choosing GE Appliances! - Sharon@GEA
We really love the look of the washer and dryer. We were sent a defective washer and they had to come back and replace our washer. So that was really unfortunate and left us without a washer for a the first week we moved into our new home. Then about eight months later, the dryer had the same defect with the touch screen.
We were hopeful the app would help us fix the problem. Unfortunately because of the way the app is designed, you can’t really use the app to turn on/start the washer or dryer without first having to physically touch it on the washer and dryer. Wish you could use the app as a remote.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 22, 2021
Hi AlysonSC - Thanks for your feedback. We're so sorry to hear of the issues you've had with the washer and dryer touch screens and understand how frustrating this would be. We'll be sure and share your comments with our laundry design team. This can be used to aid us with future product design and development. Thanks for making GE Appliances a part of your home! Best wishes. - Sharon@GEA