Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
New GE Dryer
on March 30, 2021
Posted by: kcarfive
from Kingsport, TN
My Family is very happy with our recent purchase of the GE Dryer. My Wife and I are also very pleased with the App Function in which we can now track when it’s in use and when the load is finished!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer!
on March 30, 2021
Posted by: JennD15
from Dawsonville, GA
We went from a newer older model dryer that didn’t have Wifi capabilities. I love you that you can pair the dryer with an app, which then allows you to extend tumble without having to go to the dryer itself.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on March 30, 2021
Posted by: Snicker03
from Texas
Love the features, the design just overall appearance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase GE dryer
on March 30, 2021
Posted by: Lucy 1023
from Homosassa
Very quiet and fast and very dry. Strong materials
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Just average so far
on March 30, 2021
Posted by: brownel02
from Upstate, NY
Initial setup is still an issue.
- Cannot connect to wifi to run the app. There is a difference the Network as listed on the door and the one shown in the phone thus the dryer will not connect to the app.
- Drying cycles seem to take 20 minutes more than my 20 year old dryer.
- There is no way to keep tons of dust off the front door. We have wiped it with a microfiber cloth, sprayed it with anti-static spray...nothing helps. Disappointing.
- Cannot connect to wifi to run the app. There is a difference the Network as listed on the door and the one shown in the phone thus the dryer will not connect to the app.
- Drying cycles seem to take 20 minutes more than my 20 year old dryer.
- There is no way to keep tons of dust off the front door. We have wiped it with a microfiber cloth, sprayed it with anti-static spray...nothing helps. Disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 16, 2021
Hi - Thank you for having purchased a new GE dryer for your home. We are very sorry to hear about the difficulties you have been having with the unit and can understand your frustration and disappointment.
For assistance with connecting your dryer to the Smart Home app please contact the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET.
With regard to the drying times and the dust on the door, we would recommend checking your vent hose on the back of the dryer and your vent cap on the outside of your home. If either of these are obstructed, it could result in longer drying times and could be putting small particles of lint back into the room. If the issue persists, we would recommend service. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment.
-We hope this helps! Vikki@GEA
For assistance with connecting your dryer to the Smart Home app please contact the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET.
With regard to the drying times and the dust on the door, we would recommend checking your vent hose on the back of the dryer and your vent cap on the outside of your home. If either of these are obstructed, it could result in longer drying times and could be putting small particles of lint back into the room. If the issue persists, we would recommend service. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment.
-We hope this helps! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the modern look!
on March 30, 2021
Posted by: Rowdy15
from Ohio
I like all the extra features. Thus us more energy efficient than my old dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on March 29, 2021
Posted by: dale71
from ft myers, fl
Happy with the drying selections. Easy operations to use, like the digital readout and information provided. Stylish
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Extra time
on March 28, 2021
Posted by: Grizzly1959
from Florida
I don't know what to do with all the extra time I have. We used to have piles of clothes laying around waiting to get dried after going throught the washer. With this new GE dryer it's a quick one cycle and done even on the heaviest bedspread. Thanks GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com