Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,569 Reviews)
Rating breakdown 4,569 reviews
5 Stars
3,770
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
111
95%of customers recommend this product.
(
3,759 out of
3,976)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
2
Dryer sensor don’t work!
on October 27, 2023
Posted by: Robert 513
from Ohio
The dryer sensor doesn’t work! Put clothes in the dryer & left for a bit thinking I had no worries & come home to wet clothes & also has happened with towel, sheets & my large comforter now stinks because it set wet all day in my dryer! Now my dryer is developing a smell! I’ve cleaned it multiple times! This dryer is maybe 5 months old.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE Appliances, October 28, 2023
Hello,
We appreciate you taking the time to leave a review on your GE Appliances electric dryer. We are truly sorry to hear that the sensor dry feature is not working, and your dryer is starting to develop a smell. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance.
Please review the article at the link below for helpful information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18962&_ga=2.195760748.1915294111.1698411827-1100713441.1674245189
To correct the issue with the senor dry feature, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your GE Appliances electric dryer. We are truly sorry to hear that the sensor dry feature is not working, and your dryer is starting to develop a smell. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance.
Please review the article at the link below for helpful information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18962&_ga=2.195760748.1915294111.1698411827-1100713441.1674245189
To correct the issue with the senor dry feature, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
GE 7.8 cf dryer
on October 27, 2023
Posted by: Big and Quiet
from Brooksville, Fl
Just got my GE dryer & am so impressed with how big it is! It is really quiet. Can't wait to try all of the features. Will update once I try everything out
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on October 28, 2023
Posted by: Ivan53
from Parkesburg pa
The dryer works great, quiet. Clothes are nice and dry. The App lets me know when the dryer is done
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
ok
on October 30, 2023
Posted by: ED6544
the normal drying cycle still leaves the towels damp
Features
3
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, October 31, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied!
on October 30, 2023
Posted by: Gmax11
from Nānākuli Hawaii
I have been using my dryer for 3 weeks now and love it. Capacity and amount of items to be placed in is comparable to an industrial laundrette, but at home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Needs redesign
on October 30, 2023
Posted by: Ned2
from Lansdale Pa
Lint filter is poorly designed, sheets tend to roll up in a ball, very loud
I would recommend this to a friend!
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, October 31, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that your dryer is louder than anticipated.
There are normal sounds or noises that may occur when using your dryer. Please refer to the link below for normal and abnormal dryer sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
We recommend using a lint roller prior to washing your clothes to help cut down on excess lint, and fabric softener is a great way to help lessen the static cling effect that causes it to stick to your clothing. To avoid tangling we recommend sorting the cycle load.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Thank you for checking in and leaving your feedback. We're sorry to know that your dryer is louder than anticipated.
There are normal sounds or noises that may occur when using your dryer. Please refer to the link below for normal and abnormal dryer sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
We recommend using a lint roller prior to washing your clothes to help cut down on excess lint, and fabric softener is a great way to help lessen the static cling effect that causes it to stick to your clothing. To avoid tangling we recommend sorting the cycle load.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washing machine !
on October 30, 2023
Posted by: JWHCR
I have been so happy with this washer- quiet and does a great job, doing what I bought it to do! I highly recommend this machine.
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and efficient
on October 30, 2023
Posted by: Sal One
from Michigan
Dryer is very efficient. Runs quietly. Glad we purchased this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com