Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,485 Reviews)
Rating breakdown 4,485 reviews
5 Stars
3,699
4 Stars
511
3 Stars
117
2 Stars
50
1 Star
108
94%of customers recommend this product.
(
3,700 out of
3,916)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Dryer stopped heat after only 6 weeks. Beware GE
on October 16, 2023
Posted by: Pearl hi
from Argyle, TX
Dryer 6 weeks after purchase and heat stopped working.
Very unhappy. Buyer beware.
Will report on replace or Warrenty service.
Prefer replace/refund. This unacceptable
Will report on replace or Warrenty service.
Prefer replace/refund. This unacceptable
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEAppliances, October 17, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your newly purchased dryer does not heat and we're happy to look into this for you.
If your electric dryer runs but does not heat, please refer to the troubleshooting steps at this link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any further questions, as we are always here to help! -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your newly purchased dryer does not heat and we're happy to look into this for you.
If your electric dryer runs but does not heat, please refer to the troubleshooting steps at this link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any further questions, as we are always here to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Dryer
on October 16, 2023
Posted by: WAL2023
from South Carolina
First time I'm using an electric dryer. No problems compared to gas. I'm still learning the features.
I wish the end of cycle alarm was a little louder. I have it at the highest and I can't hear it from the kitchen,
I wish the end of cycle alarm was a little louder. I have it at the highest and I can't hear it from the kitchen,
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Working Well.
on October 16, 2023
Posted by: Drying Well
from PA
So far, after 3 weeks, this Dryer is performing well. Drying heavy loads well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 17, 2023
Posted by: Jolina
from Davis, CA
Sensor dry works well. Love the app. Attractive .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing drying time!
on October 18, 2023
Posted by: KarlK
from Lititz, PA
We just started using the dryer and haven't figured out all of the features yet, but my wife was amazed at how quickly the clothes dried using the moisture sensor!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Terrible lint filter
on October 18, 2023
Posted by: Soccermom1972
from Cincinnati, OH
My clothes dry fast, but lint filter is incredibly difficult to clean! I wish I did not buy it.
No, I would not recommend this to a friend.
Response from geappliances.comBy Charlie, GE_Appliances, October 19, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having difficulty in cleaning the lint filter and we're happy to provide guidance.
We suggest referring to the link below for some cleaning tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17329
We recommend using a lint roller prior to washing your clothes to help cut down on excess lint and fabric softener is a great way to help lessen the static cling effect that causes it to stick to your clothing.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having difficulty in cleaning the lint filter and we're happy to provide guidance.
We suggest referring to the link below for some cleaning tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17329
We recommend using a lint roller prior to washing your clothes to help cut down on excess lint and fabric softener is a great way to help lessen the static cling effect that causes it to stick to your clothing.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
GE for me
on October 19, 2023
Posted by: GE and Me
Well, I’m still getting the hang of a front load washing machine, I really love this product. I have a son with a Disability, I have mountains of laundry on some days. Incontinence odors are the worst. But I figured out how to get it clean with this machine finally. The large capacity makes it to where I don’t have to do so many loads.
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple to operate large drum
on October 19, 2023
Posted by: Caldwellweave
from Kansas City
sold on any GE appliance reliable and easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com