Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
3
Great until it wasn’t
on April 28, 2021
Posted by: Mg1498
from Tennessee
It was great the first week and then it suddenly stopped running week 2. It would make a clicking noise every 10 sec. When it was off, when you turn it on and tried to start it, it would click and turn off. Not happy that I have to have it serviced since it’s brand new but GE was easy to talk to and are sending someone to work on it next week. 3 stars because it has been a great washer and dryer while it worked and the app is very convenient
Features
5
Performance
2
Quality
5
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, May 4, 2021
Hello. We are sorry to hear that your washer is not operating as designed. You might try unplugging the washer from the outlet for a minute or two and then plug it back in to reset the electronics. We apologize that the service call could not be sooner for you to enjoy the washer. We are happy to hear that you have a service call next week. Glad you are taking advantage of the app with these appliances. That is when they operate. Stay healthy. Geoff@GEA
We replaced an older and underperforming other brand and immediately were impressed by the GE design, quality and functionality. The early results for both the dryer and washer are very good. The set offered the best mix of features, quality, and price for the best value.
I purchased dryer through a store in order to match the GE dryer purchased about 6 months earlier. Unfortunately they did not have this dryer on the floor because of low inventory due to Covid, so I was unable to 'test' it before the purchase. So far, the noise level is the only negative thing about the dryer.