Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
4
I had a problem on first run but it’s okay now
on May 1, 2021
Posted by: Ziyaku
from Tampa FL
Overall it is a good appliance but I think because of poor assembling a part is came off and damaged couple of my clothes on first run. You can see the faulty part in the picture. Simply I pushed it back and no more came off again. It works great now.
I've only had this dryer for two weeks and so far I'm very impressed with the functionality and features. The WiFi Nisan added bonus, I didn't think I'd use it much but it's extremely handy when doing other chores around the house.
Would give dryer a five star rating, except for the door itself. It closes like an old farm gate. Meaning, to make it a smooth close, we have to pick up the door slightly. This should not need to be done on a brand new dryer. I assume it is a design flaw. This dryer was a replacement product from a home warranty company and not of our choosing.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 3, 2021
Hi, Thanks for the feedback about your dryer door. We suggest you take a look at the owners manual, starting on page 30. It will show you how to make the necessary adjustments to any issues with your door and hinges. Here is the link to the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/DispatcherRequestType=PDF&Name=49-3000206-1.pdf
If service is needed, you may call 1-800-432-2737 or schedule an appointment online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Thanks for being a part of our GE Appliances family. - Sharon@GEA
Sometimes we have to hit the cycle again to get dried and to add time I don't like that u have to keep hitting the dial to add time, I can see that going bad in the future
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 4, 2021
Hi there - Thanks for the review on your dryer. We hate to hear that you're having to add more time to a cycle. Here's an article that provides a few tips and tricks on improving the dry performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We hope this helps. Feel free to reach out if any questions come up. Thanks for making GE Appliances a part of your home! -Mikayla!@GEA