Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Excellent Dryer
on May 28, 2021
Posted by: Bill5151
from Wilmington, DE
Quality is much improved from former "builder's grade" GE products I owned n the past. Heier has really improved the product line! Dries quickly and thoroughly with different weight laundry in same load, and the app is helpful for telling you when it is finished (my washer and dryer and in my basement).
This is the first dryer that actually dried my loads using the sensor. I have mixed weights of items, like jeans dress pant and underware. This dryer actually senses when everything is dry rather than just light weight stuff so I have to run it again to get my jeans dry.
Love the large capacity, the drier is quite. Love the digital readout its easy to read and the simple selection for different drying settings are great.
The dryer overall is a great quality item. It has a lot of features. The cotton setting is a bit weak. I have to run it a few times because a couple of items tells to stay damp. For that reason I seldom use that setting for my cottons. Other than that i really like the dryer.
Dryer performs ok but forget about ever contacting someone that knows what they are talking about. Garbage service will never buy GE again.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, May 28, 2021
Hi there,
Thanks for taking the time to leave a review. We're glad to hear that your unit is performing well. Sorry to hear that you had a poor experience with our service.
If you continue to have questions or concerns, know that we're always here to help over the phone, through email, or social media.
It dries good, but is excessively loud, even when not running. Its mounted atop my washer. When washer spins, it rattles the heck out of the dryer lid. Seems maybe its missing some kind of rubber cushions where the top lid attaches to the top of the dryer.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, May 27, 2021
Hi there,
Thanks for leaving a review. We're sorry to hear about the noisy operation of your dryer.
If you're hearing a rattling noise while your washer is running beneath the dryer, then this signifies that there may be an issue with the stacking kit that was used to stack the units. We'd recommend reaching out to your installer to ask that they come out to check on this installation for you.
We hope this helps and that you're staying safe. Michael@GEA
I love it, it’s beautiful and efficient and has every single feature I could need. My best friend just bought a set today because I kept talking about mine!