Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,572 Reviews)
Rating breakdown 4,572 reviews
5 Stars
3,773
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
111
95%of customers recommend this product.
(
3,760 out of
3,977)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
2
Rattles like crazy when it is not running.........
on April 12, 2023
Posted by: Retired Papaw
from Knoxville, Tn.
Bought this as a set washer and dryer stackable installation. Four days into this new purchase the washer was spinning out the dryer was not running but the top panel of the dryer was rattling like crazy. It was making almost as much noise as the 10 year old set we replaced. At this time I cannot give it a real positive rating until this issue is resolved.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 13, 2023
Hello - It's nice to hear from you. Thank you for taking a moment to share your initial review.
We're sorry to see that you ran into issues with these laundry units so soon after installation. That is not what we would expect to happen at all. So, we can understand the disappointment.
We'd recommend taking advantage of the warranty and getting one of our approved technicians out to check everything. We're confident that they would be able to find the issue and remedy it. You can do that at this link here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks again for sharing. - Jonathon@GEA
We're sorry to see that you ran into issues with these laundry units so soon after installation. That is not what we would expect to happen at all. So, we can understand the disappointment.
We'd recommend taking advantage of the warranty and getting one of our approved technicians out to check everything. We're confident that they would be able to find the issue and remedy it. You can do that at this link here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks again for sharing. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good, just don't stack on matching washer
on April 13, 2023
Posted by: onedozen dogs
from Roseburg, Oregon
Strong spin cycle on matching washer really causes the dryer to ROCK(can't imagine that is good for the dryer). Plus, you need a step stool to see the control panel.
Recommend, by only side by side
Recommend, by only side by side
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
great machine love all the features
on April 14, 2023
Posted by: Francis54
from marathon FL
I love the fact that it is online and can contact my phone with messages
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I’m in love
on April 14, 2023
Posted by: Tass2
from Hilton head, Island, South Carolina
I love the fact that it’s a smart dryer and I know when it’s done because it tells my phone. It has many different settings that make it great for drying. The wrinkle guard setting works really well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 20, 2023
Hello there,
We’re thrilled that you’ve been enjoying all the fantastic features of your new dryer. Being able to stay connected to your laundry through the SmartHQ app adds a ton of convenience, and the wrinkle guard is great for those times you can’t immediately get the load out. We’re sure you’ll continue to love this excellent dryer for many years to come. Thank you for your review and please know we are here should you need any assistance. Have a great day. -MichaelB@GEA
We’re thrilled that you’ve been enjoying all the fantastic features of your new dryer. Being able to stay connected to your laundry through the SmartHQ app adds a ton of convenience, and the wrinkle guard is great for those times you can’t immediately get the load out. We’re sure you’ll continue to love this excellent dryer for many years to come. Thank you for your review and please know we are here should you need any assistance. Have a great day. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features on my washer and dryer
on April 16, 2023
Posted by: Japcoe
from Fla
Love my dryer and washer both work great washer spins the coths almost dry and the dryer quick to dry
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and quality!
on April 16, 2023
Posted by: Kfae
from New Orleans, La
Great product I love the Wi-Fi and sanitize features. I also love that I can set my dryer to dry towels and I don’t have to go through multiple cycles it senses when the item is dry and complete and does it efficiently!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic dryer.
on April 16, 2023
Posted by: AussieMum
from Greensboro, NC
Our 1st GE brand washer & dryer. Love the features, price, quality & look.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made and was easy to install
on April 16, 2023
Posted by: Bohlen Dryer
from York, PA
We installed this on a Friday eve and it worked well. I need a side access exhaust part to allow the dryer to push back firmly against the wall. The Door is bigger than I expected and is a bit tight but it works. The controls were easy to figure out - this was from my wife as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com