Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,572 Reviews)
Rating breakdown 4,572 reviews
5 Stars
3,773
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
111
95%of customers recommend this product.
(
3,760 out of
3,977)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Great features and easy to use!
on April 5, 2023
Posted by: Fussy Kaye
from Port Charlotte Florida
We love this dryer. We have had one heavy blanket that needed one more cycle to dry, but 99.9% of the time, everything - including heavy bedding, comes out dry on the first load. It is quiet compared to our previous dryer. Obviously, if you are drying an object that isn't clothes you will hear it more, but it is not a loud dryer. I initially didn't think that it was going to fit in our laundry room because it is 32" inches deep. I decided to bottom vent the dryer so that it would fit. This was challenging because I had to find a video online explaining the kit that allows for the bottom vent, and then I had to DIY a connection since the kit was not available. It was much cheaper to DIY the elbow and vent at the big box store than to purchase the kit. However, I am glad that we decided to get this dryer because the washer gets our clothes very clean and the dryer gets our clothes very dry. It is hard to find a good combo where both perform well - but this is an awesome combo.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
It takes 2 hours to dry one set of cotton sheets
on April 6, 2023
Posted by: Frank Sam
from New Jersey
Just purchased this GE dryer, and it takes two hours to dry one set of cotton sheets. We checked the vent and it is clean and clear. Any cycle takes too long to dry any load. Definitely not efficient. The Smart HQ app is also very limited. You should be able to restart the dryer or change cycles from the app, especially when it tells you that the load is still damp
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 7, 2023
Hi there - It's nice to hear from you, thanks for sharing your experience. We know how valuable your time is, so thank you for connecting.
We know that when it comes to drying, it can be concerning when certain loads are taking longer than expected. We're sorry that you are dealing with that so soon after installation. However, we're more than happy to help out with this.
We'd recommend taking a quick look at our support article that goes over some of the common causes for long drying times, also some quick troubleshooting steps. This may just help out with everything. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We hope this helps. Thanks again for reaching out. - Jonathon@GEA
We know that when it comes to drying, it can be concerning when certain loads are taking longer than expected. We're sorry that you are dealing with that so soon after installation. However, we're more than happy to help out with this.
We'd recommend taking a quick look at our support article that goes over some of the common causes for long drying times, also some quick troubleshooting steps. This may just help out with everything. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We hope this helps. Thanks again for reaching out. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dryer
on April 7, 2023
Posted by: Angel1965
from Texas
I love it, it’s super an excellent product. I love the smart features that I can connect to my phone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It's just a dryer…
on April 7, 2023
Posted by: Skicraz
from California
But it’s great! No issues yet, I have only had it a month or two. I am sure repairs will be pricey since modern appliances are more complicated. But hopefully that is a long way off. The Wi-Fi alerts are handy reminders. It’s quiet and claims to use less electricity but hard to prove. Overall no issues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on April 8, 2023
Posted by: Loist
from Beloit KS
The dryer is so efficient and easy to use. We are glad we stayed with the GE brand.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on April 8, 2023
Posted by: Jeff B 089
from Fort Myers Fl
Dryer works great drys the clothes in less than half the time as our last dryer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE SPECIFIC SETTINGS
on April 8, 2023
Posted by: 104pilot
from Oshkosh, Wi
We knew our old dryer was on its last cycles, but didn’t fully realize how long it was taking to dry our clothes. Our new dryer does the trick in, literally, half the time compared to our former unit. BUT, more so we’re AMAZED at the settings options and what it accomplishes. The TOWEL setting has our towels coming FLUFFY AS NEW. What a pleasant surprise. PLUS, we love the WIFI capabilities. NO MORE guessing: Is the dryer done? Now, we get a message when its done. Same with our washer. Wonderful feature that’s REALLY COOL!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on April 9, 2023
Posted by: Ariva87
from El mirage az
I love everything about this dryer no complaints from my family
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com