Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,473 Reviews)
Rating breakdown 4,473 reviews
5 Stars
3,689
4 Stars
511
3 Stars
117
2 Stars
48
1 Star
108
94%of customers recommend this product.
(
3,692 out of
3,907)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
WASHER WONDERS
on March 3, 2023
Posted by: Xerox
from Detroit, MI
I recommend this product. The clothes come out clean and order free. I particularly like the towel cycle. I also used this cycle to wash have robes. It's wonderful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Efficient and fast!
on March 3, 2023
Posted by: Taponte
This is a great product that has many features that make doing laundry less of a chore!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my dryer!
on March 3, 2023
Posted by: Anonymous
from Morehead, Kentucky
Quick and easy dry. I love big drum dryers and the smart part of the dryer is great and easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Have not had a dry load yet
on March 3, 2023
Posted by: Rosebud278
from Utah
I would love to love this dryer but since it doesn’t get my clothes dry on any setting except for timed dry. Also the lint screen is very awkward to clean.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 7, 2023
Oh no! We're so sorry to hear that your new dryer has not been properly drying your clothing, and the lint screen design has not been easy to clean. We know how inconvenient and frustrating that must be and completely understand your concerns.
We recommend taking a look at the troubleshooting on pages 38-39 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.44755682.752956495.1678119638-175547933.1673371033
You can find additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continued after troubleshooting, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you can get back to enjoying your new dryer as soon as possible. Please let us know if you have additional concerns or questions. We're always here to help - Sydney@GEA
We recommend taking a look at the troubleshooting on pages 38-39 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.44755682.752956495.1678119638-175547933.1673371033
You can find additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continued after troubleshooting, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you can get back to enjoying your new dryer as soon as possible. Please let us know if you have additional concerns or questions. We're always here to help - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love everything except the lint screen.
on March 3, 2023
Posted by: zip123
from wisconsin
The dryer itself works great. The lint screen is very flimsy and doesn't contain all of the lint. I was surprised that the lint screen wasn't more substantial.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on March 4, 2023
Posted by: The flasher
from Norton Shores Mi
Works great and very quite.best looking dryer on the market.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome dryer
on March 4, 2023
Posted by: Robin 22
from Virginia
We bought the dryer as a set with the washer. We can't say enough about it! Love everything about it! It has a light inside the dryer so you can see putting clothes in or getting them out. Our clothes drying evenly. Best purchase in a long time! We highly recommend this dryer as well as the washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Only complaint
on March 4, 2023
Posted by: TMKP1481
from Paulding county Georgia
Is that lint builds up inside the drum lining and get all over clothes. Other then that it's a great dryer.
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 7, 2023
Hello- We appreciate you taking the time to leave a review and being a valued GEA customer. We are glad that overall you are enjoying your dryer unit and hope it continues to work great for you for many years.
We did find some information about the lint issue that may help in the use and care manual that we will list below for you.
-Clean the lint filter before each use.
-Remove by pulling straight up. Run your fingers across the filter. A waxy buildup -may form on the lint filter from using dryer added fabric softener sheets.
-To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace.
-Vacuum the lint from the dryer lint filter area if you notice a change in dryer performance.
If you want to find more informationin the use and care manual we can link that here too for you. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.179419684.1231181878.1678113287-127669505.1668533465
We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
We did find some information about the lint issue that may help in the use and care manual that we will list below for you.
-Clean the lint filter before each use.
-Remove by pulling straight up. Run your fingers across the filter. A waxy buildup -may form on the lint filter from using dryer added fabric softener sheets.
-To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace.
-Vacuum the lint from the dryer lint filter area if you notice a change in dryer performance.
If you want to find more informationin the use and care manual we can link that here too for you. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.179419684.1231181878.1678113287-127669505.1668533465
We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Written by a customer while visiting geappliances.com