Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,473 Reviews)
Rating breakdown 4,473 reviews
5 Stars
3,689
4 Stars
511
3 Stars
117
2 Stars
48
1 Star
108
94%of customers recommend this product.
(
3,692 out of
3,907)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Love the dryer. I can dry and sanitize too!
on March 1, 2023
Posted by: Lysch
from Cotopaxi , colorado
I love the size and the power! I can wash and dry king size blankets. Love it!
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 1, 2023
Posted by: Jassmo03
from MO
This product is great. We love how we can control it with our phone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product, quick drying!
on March 1, 2023
Posted by: Maddie910
from Chester County PA
We love our washer/dryer! They are so efficient and being able to use the app to remind when cycles are finished and even better…when I forget it’s in there! I wish the app was easier to use on multiple devices as only one of us can have it installed at a time.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Large drum, holds a lot
on March 1, 2023
Posted by: LindseyH
from Portland, OR
Love the dryer, holds a large amount. Has more features than I can figure out. I was unable to connect the Wi-Fi but that’s my Home connection. Overall I really like the drying sensor and the lint trap is easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on March 1, 2023
Posted by: Krixty
from Cookeville,Tn
Dries nicely and quickly. Love the larger size as I can wash my comforters.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ge
on March 1, 2023
Posted by: ttupc
It’s difficult to figure out how to use
So far it’s not been drying well
So far it’s not been drying well
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 2, 2023
Hello there,
We’re sorry to hear that you’ve been having difficulties using your new dryer and that it hasn’t been drying as well as expected; we know it’s incredibly frustrating when any appliance gives you trouble and that is not something we want or expect from our products. For help using all the fantastic features included with this model, we recommend taking a look in your owner’s manual, found here:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.188046504.1258024214.1677768996-1564711717.1676047575
We also recommend taking a look at the article below for some tips to help improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If none of those suggestions help, we recommend taking advantage of your warranty and having your drying issue diagnosed by one of our technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything else you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been having difficulties using your new dryer and that it hasn’t been drying as well as expected; we know it’s incredibly frustrating when any appliance gives you trouble and that is not something we want or expect from our products. For help using all the fantastic features included with this model, we recommend taking a look in your owner’s manual, found here:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.188046504.1258024214.1677768996-1564711717.1676047575
We also recommend taking a look at the article below for some tips to help improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If none of those suggestions help, we recommend taking advantage of your warranty and having your drying issue diagnosed by one of our technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything else you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Efficient top notch!
on March 1, 2023
Posted by: Chezkra
Easy to use, energy saving mode, love the sanitation cycle. Big enough for family of 5
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Wi-Fi control is amazing
on March 2, 2023
Posted by: Anna k
from Mounds view, Minnesota
There nothing more to say about the new style and looks on this product. It’s an excellent product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com