Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,574 Reviews)
Rating breakdown 4,574 reviews
5 Stars
3,774
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
112
95%of customers recommend this product.
(
3,761 out of
3,979)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Great features and easy to use
on March 1, 2023
Posted by: KrisV 64
from Murrells inlet, SC
Easy to use. Haven’t tried connecting to phone yet but like smart feature. Works great so far
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not dry well on many settings!
on March 3, 2023
Posted by: Laundrygirl23
from East Tennessee
The dryer is awful! Many settings want even dry small loads! Sanitize a feature I used on previous Samsung models that I loved! On the GE Sanitize takes 3-1/2 hours & iI consider it unusable on any practical laundry basis!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy GE_Appliances, March 7, 2023
Hello - Thank you for taking a moment to get in touch. We always appreciate honest feedback.
We are extremely sorry that your dryer takes too long to dry clothes. We would recommend referring to the article link attached below for some troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
if you are still having issues we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We are extremely sorry that your dryer takes too long to dry clothes. We would recommend referring to the article link attached below for some troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
if you are still having issues we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great!
on March 1, 2023
Posted by: lynneannec
from Bentonville, AR
Easy to use, drys large loads. Smart dryer, coms with app.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Rollers were loud right away.
on March 1, 2023
Posted by: Nathanaz
from Mesa,az
They are replacing the rollers as they are bad. It is under warranty but two separate service visits required on a brand new dryer.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEA, GE_appliances, March 4, 2023
Hi there- Thank you for taking the time to reach out. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the trouble you have experienced with your new dryer. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team.
We see in our system that you’ve been in contact with a service technician; therefore, we recommend continuing your communication with them to resolve this issue.
Thank you for being the best part of GE Appliances; if you ever need additional assistance, please know that you can always contact us.- Krystal@GEA
We see in our system that you’ve been in contact with a service technician; therefore, we recommend continuing your communication with them to resolve this issue.
Thank you for being the best part of GE Appliances; if you ever need additional assistance, please know that you can always contact us.- Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Appliance
on March 1, 2023
Posted by: Kazc
from Maine (ME)
I absolutely love this dryer, from having a dryer that didn't dry my clothes in one go, or my clothes would have a funky smell (never figured out why), to this dryer!! This dryer has dried everything from small loads to large bulky loads in one go!! No extra time needed!! And my clothes smell as fresh as they did coming out of the washer!! Highly recommend!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Does what it says it does!
on March 1, 2023
Posted by: muteexciter
from Pennsylvania
Easy to use; efficient. Very pleased with it. Haven't used WiFi capability yet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Drys fast!
on March 1, 2023
Posted by: JulieB12
This dryer dry the clothes in a quarter of the time my previous dryer did. I noticed steam coming out of my outdoor event which I haven’t seen for a really long time and my clothes feel differently than ever. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on March 1, 2023
Posted by: MR GMC
from Waterville New York
Love the Wi-Fi feature dryers fast , quiet, looks great lots options to dry different ways .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com