Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
4
Wired wrong
on December 1, 2021
Posted by: Brown0013
from Fayetteville, NC
Dryer came wired wrong out of the packaging. It kept shorting out our circuit breaker. After an hour of troubleshooting, I finally took the back panel off and found the problem. Since I fixed it, it has ran fine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're terribly sorry to hear about the wiring on your dryer being wrong and can understand how frustrating it is. We're glad to know that everything is working well, but we do encourage you to take advantage of your warranty and schedule a service with a GE technician for any repairs needed as any kind of self repair could void the warranty.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for choosing GE. Mike@GEA
We're terribly sorry to hear about the wiring on your dryer being wrong and can understand how frustrating it is. We're glad to know that everything is working well, but we do encourage you to take advantage of your warranty and schedule a service with a GE technician for any repairs needed as any kind of self repair could void the warranty.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features but link filters isn’t great
on November 30, 2021
Posted by: Stayc00
from PA
It has a lot of good options but the lint filter is horrible bad design. Most of lint lay on top of it or sticks to the door. When you pull clothing out it gets all over clothing. And yes I do clean it out every use but very little link goes where it is supposed to
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, December 2, 2021
Hi there, we’re pleased to see how happy you are with the features your new washer has to offer, but sorry the lint filter isn’t performing well. We completely understand how annoying this would get for you, so we’ll be happy to share this with our design team for them to look into. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out. All the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far it is working great! No problems!
on November 30, 2021
Posted by: Stayc00
from Pa
I like that I don’t need to open door to air it out. It has all the function I need and size is perfect
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Lot's of features
on November 30, 2021
Posted by: justbecause
from NY
Dryer has more settings than needed and is a very nice machine quiet and efficient though it does not let you over dry i like to over dry my comforters as sometimes the stuffing will not quite be completely dry even though the outside is and had to leave in dryer over night because it would not let me dry it again immediately, also collects dog hair on top of the filter and not in it but am really impressed overall and very happy with purchase
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , December 30, 2021
Hello- Thank you for your purchase. This is a beautiful matching dryer to your washer. We are glad you are enjoying the many features and are happy with your purchase. Your feedback on the dog hair is appreciated. We will share this with our engineering and design teams. To help lessen this problem try using fabric softener. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on November 30, 2021
Posted by: Swfi
from Lakewood, Colorado
Easy to use. Gentle on clothes. Easy to adjust. Clothes aren’t wrinkled when I take them out. Don’t use the smart phone features with it because the internet isn’t secure, but I like being able to see the estimate of remaining time in the cycle. Great features! I researched the model before buying it. Reliability is better than most brands.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the money!
on November 29, 2021
Posted by: Krnkch
from CA
I did I thorough product review but GE chose not to post it.
Don’t purchase the product.
Don’t purchase the product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 7, 2021
Hello. We appreciate you taking the time to reach out to us, and hate to hear you are dissatisfied with the dryer. We strive to provide a great ownership experience, and regret any inconvenience you may have experienced.
After reviewing our system, it looks like you may have been in contact with us recently regarding the problem with the dryer, and arranged for service. We are confident a service technician will be able to properly diagnose and repair any issue you’re having with the dryer. If you need to get back in touch with the service department for any reason, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We appreciate your feedback, as we always want to ensure we’re aware of any issues with our models. If you wish to submit additional feedback, we welcome that and can certainly share your experience with our Laundry Products Design team. We are also happy to assist if you have any other concerns or questions. -Sarah@GEA
After reviewing our system, it looks like you may have been in contact with us recently regarding the problem with the dryer, and arranged for service. We are confident a service technician will be able to properly diagnose and repair any issue you’re having with the dryer. If you need to get back in touch with the service department for any reason, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We appreciate your feedback, as we always want to ensure we’re aware of any issues with our models. If you wish to submit additional feedback, we welcome that and can certainly share your experience with our Laundry Products Design team. We are also happy to assist if you have any other concerns or questions. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Makes it easy!
on November 29, 2021
Posted by: Rg57
from Oak island, NC
I put my load from the washer in and the smart dryer adjusted to size of load and calculated the time needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Feels like a commercial dryer!
on November 28, 2021
Posted by: Liv2day
from Concord NH
There is so much room it feels like a commercial dryer. I love it and recommend it to all!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com