Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Best dryer!
on January 23, 2022
Posted by: thatwoodworker
from Houston, TX
This dryer is hands down the best one we have ever owned, so much so that we bought two (for 2nd home)! Its very efficient and quick with any size load!
The right side digital buttons do not work. Not starting out on the right foot here. Where the door attaches to a skinny plastic latch was broken when first delivered and this second dryer buttons don’t work. Great engineering and quality it is NOT! I can see why we Americans are falling behind….we suck at making things almost as much as the Chinese!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, January 28, 2022
Hello. We appreciate you letting us know of this situation – we truly hate to hear you’ve had an issue with the digital buttons on the right side not working; we know how frustrating this must be, especially when you previously had an issue with the latch. This isn’t the quality ownership experience we wish to provide.
After reviewing our system, we do see you have already reached out to us and have a case assigned; a service appointment was also set up. We hope the technician was able to resolve this matter. If you need further assistance you are of course welcome to reach out to the individual who assisted with your case, or call our Consumer Relations team at 1-800-386-1215; they would be glad to assist. Our Service Department can also be reached at 1-800-432-2737.
Notice of the trouble you’ve had will be sent to our team for review; we value your insights, as we always want to know of any possible areas of concern with our models. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Pleaded with our purchase. Works great. Did have an issue with a protruding area near the lint trap that would catch items and twist them into a knot but think I found the area and was able to press the area flat. Hopefully won’t be an issue later. Otherwise 5 stars