Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,640 Reviews)
Rating breakdown 4,640 reviews
5 Stars
3,814
4 Stars
530
3 Stars
123
2 Stars
55
1 Star
118
94%of customers recommend this product.
(
3,791 out of
4,018)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Fabulous dryer
on September 12, 2022
Posted by: Bleaupatch
from Arcadia, Florida
I love my new dryer. It drys my clothes in less time than my old one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Overall Excellent
on September 12, 2022
Posted by: DavyR
from Seattle
We got this to replace an old dryer and I’m sorry we waited so long. The GE is quiet, amazingly efficient, and easy to use. It can dry a large load at one time. And, unlike our old one, it does well with mixed loads of cotton‘s and synthetics. Everything is perfectly dried. Saves us a tremendous amount of time and because of its efficiency much lower cost to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on September 13, 2022
Posted by: DS Schultz
from Mercersburg, Pa
We love our washer and dryer! It is super easy to use and looks amazing as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Rumbling dryer
on September 13, 2022
Posted by: Nel washer
from Snohomish,WA
I have been trying to schedule a repair because since it got delivered, it’s too loud and has rumbling sound when it’s spinner ng
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 15, 2022
Greetings,
We're sorry to hear that you're having trouble getting service scheduled, and that your dryer is making a loud rumbling noise. We understand this could be very frustrating and we apologize for the inconvenience this has caused.
There are some normal sounds a dryer can make, and you can take a look at those in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411&_ga
If you believe you still need service, we recommend reaching out to our GE Consumer Service team by calling 1-800-432-2737. If you prefer, you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Come back to us with any additional questions or concerns, as we're always happy to help.
Kacie@GEA
We're sorry to hear that you're having trouble getting service scheduled, and that your dryer is making a loud rumbling noise. We understand this could be very frustrating and we apologize for the inconvenience this has caused.
There are some normal sounds a dryer can make, and you can take a look at those in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411&_ga
If you believe you still need service, we recommend reaching out to our GE Consumer Service team by calling 1-800-432-2737. If you prefer, you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Come back to us with any additional questions or concerns, as we're always happy to help.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on September 13, 2022
Posted by: seymour_k
from Kingston, TN
Love my dryer. It has so many great features, such as app for my phone to let me know when my load is ready to fold. It has a time dry and wrinkle release. Best dryer I have ever bought.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall GREAT!
on September 13, 2022
Posted by: Agapinske
from Elizabethtown KY
The only thing that I dont like about my new dryer is the lint trap. EVERY SINGLE load that I dry, the dryer sheet gets stuck to the top of the lint trap and because it is wet, there is now a goey substance there that wont come off. Some of the lint has also stuck to the inaide of the lint trap and wont come off. We empty it with every load. So Im not sure why it does this.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on September 13, 2022
Posted by: MimiM23
from Springfield, OR
There are a lot of great features that allow me to choose just the perfect setting! It's quiet and everything is dried properly. I love the way it looks, too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Meh
on September 13, 2022
Posted by: StayingAnonymous
Not what I expected. Not all features worked upon delivery.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 16, 2022
Hello. We appreciate you reaching out and leaving a review. While we’re glad you rate the appearance of the dryer well, we truly hate to hear the features didn’t all work when the unit was delivered. That certainly isn’t what we would expect from our model, and we regret the inconvenience you’ve had. Notice of your experience will be sent to our team for review; your feedback is valued, as we always want to know of any possible areas of concern.
If you’re still having trouble with some features not working, you may want to disconnect the dryer from power for a couple minutes before reconnecting. This resets the electrical components and can often resolve an issue. We also have information on the features as well as troubleshooting tips (starting on page 38) in the use and care manual, available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ . If you aren’t able to resolve this issue with the dryer’s functioning, our service department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit.
We hope this is helpful, and that this concern is solved for you soon. We are always available if you have any other concerns or questions. All the best! -Sarah@GEA
If you’re still having trouble with some features not working, you may want to disconnect the dryer from power for a couple minutes before reconnecting. This resets the electrical components and can often resolve an issue. We also have information on the features as well as troubleshooting tips (starting on page 38) in the use and care manual, available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ . If you aren’t able to resolve this issue with the dryer’s functioning, our service department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit.
We hope this is helpful, and that this concern is solved for you soon. We are always available if you have any other concerns or questions. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com