Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,674 Reviews)
Rating breakdown 4,674 reviews
5 Stars
3,831
4 Stars
533
3 Stars
128
2 Stars
58
1 Star
124
94%of customers recommend this product.
(
3,805 out of
4,039)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Geat feaures , handles bedding & other large loads
on April 20, 2022
Posted by: Nonavailable
from Tallahassee, Florida
I am well satisfied with my choice, I am well satisfied with everything about this dryer .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart Dryer
on April 19, 2022
Posted by: Minghelli
from Tucson, AZ
I have been using this model dryer for about 1 month. GE is a great brand, built to last. I have been using GE products for many years.
It is quality and looks great! Many settings for customizing. I have not had any problems with drying cycles and the alert to the phone is extra! BEST feature by far. It has helped me manage keeping up with the laundry so the clothes do not sit too long. I love the upgrade and the price was a great deal too.
It is quality and looks great! Many settings for customizing. I have not had any problems with drying cycles and the alert to the phone is extra! BEST feature by far. It has helped me manage keeping up with the laundry so the clothes do not sit too long. I love the upgrade and the price was a great deal too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Newest ever !⭐️⭐️⭐️⭐️⭐️
on April 19, 2022
Posted by: TNmama
from Tennessee
Moving into our new home in Tennessee and we bought this fantastic dryer ! Retirement brings lots of good things and this dryer is the best in my new dream laundry room!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!! Easy to operate
on April 19, 2022
Posted by: Jessica78
from Richburg,NY
GE products last quite a few years, all of my appliances are GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
love, love....love
on April 19, 2022
Posted by: foxlf
from Lewisburg, TN
Love my new dryer/washer combo! The dryer is easy to use and dries even the jeans so fast. Love the wrinkle feature....when I forget to get the laundry out of the dryer! Drum is huge too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So easy to use and so beautiful.
on April 19, 2022
Posted by: Jangoella
from Lake Placid, NY
The digital controls make perfect sense. It is easy to change the heat setting for any chosen cycle without having to backtrack. This dryer is really big so it’s aimed at large households.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of garbage, worst dryer I've had
on April 19, 2022
Posted by: madmax87
from Portland, ME
Overheats clothes on any setting, lint collector doesn't collect much of it, hard to load/unload, slow, wifi why?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 20, 2022
Oh no! We are so sorry to hear that you are having problems with your new dryer, and we can certainly understand the frustration with the clothes overheating, lint collector not catching, and difficulty with loading and unloading the machine. We are so sorry for this headache.
We would recommend checking over the proper cycles for different fabrics, as this may reduce the overheating problem you described. More information is on pages 8-9 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
We will also be passing along your feedback on the design of this dryer to the appropriate teams, and we really appreciate this insight. If there are any questions that you may have in the future, please feel free to reach out. -Elliot@GEA
We would recommend checking over the proper cycles for different fabrics, as this may reduce the overheating problem you described. More information is on pages 8-9 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
We will also be passing along your feedback on the design of this dryer to the appropriate teams, and we really appreciate this insight. If there are any questions that you may have in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Ever - Want Old Dryer Back
on April 19, 2022
Posted by: unhappy001
This is the third replacement dryer and it has the same problem as the other two. It shuts off after a few minutes on all of the "auto" dry cycles.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 20, 2022
Hi there, thank you for taking the time to reach out. We can certainly understand how frustrating it would be to have repeated issues with the auto dry cycle shutting off, and we are so sorry for the headache this has caused for you.
We would definitely recommend making sure that this dryer's electrical requirements are being met. More information on these requirements is available on page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this information helps, and please feel free to give our customer service team a call at 1-800-386-1215 Mon - Fri, 8am – 6pm EST if there aer any ways we can assist you further. -Elliot@GEA
We would definitely recommend making sure that this dryer's electrical requirements are being met. More information on these requirements is available on page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this information helps, and please feel free to give our customer service team a call at 1-800-386-1215 Mon - Fri, 8am – 6pm EST if there aer any ways we can assist you further. -Elliot@GEA
Written by a customer while visiting geappliances.com