Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Worst Ever - Want Old Dryer Back
on April 19, 2022
Posted by: unhappy001
This is the third replacement dryer and it has the same problem as the other two. It shuts off after a few minutes on all of the "auto" dry cycles.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 20, 2022
Hi there, thank you for taking the time to reach out. We can certainly understand how frustrating it would be to have repeated issues with the auto dry cycle shutting off, and we are so sorry for the headache this has caused for you.
We would definitely recommend making sure that this dryer's electrical requirements are being met. More information on these requirements is available on page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this information helps, and please feel free to give our customer service team a call at 1-800-386-1215 Mon - Fri, 8am – 6pm EST if there aer any ways we can assist you further. -Elliot@GEA
We would definitely recommend making sure that this dryer's electrical requirements are being met. More information on these requirements is available on page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this information helps, and please feel free to give our customer service team a call at 1-800-386-1215 Mon - Fri, 8am – 6pm EST if there aer any ways we can assist you further. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet Dryer
on April 19, 2022
Posted by: grabberBlue55
from Des Moines, IA
Replace a gas dryer with this electric one. I know gas are supposed to be more efficient, but combine this with the washer and it doesn't take long to dry clothes, etc. Love being able to monitor it from the wifi too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing appliance
on April 18, 2022
Posted by: ren53
Its a great appliance no problems this far. Its nice to know when the laundry is done from a reminder on my phone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Washer/Dryer
on April 18, 2022
Posted by: HSC12
from Johns Creek, GA
So far so good! We replaced our old GE front washer and dryer after 20 years with new models. They are quiet and efficient. Happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome!!
on April 17, 2022
Posted by: GoCoogs
from Austin,TX
Best dryer I’ve ever owned! Massive drying area and overall great features.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Dries Bulky Loads
on April 17, 2022
Posted by: egbrant
from Parrish, Florida
I’m always leery about drying bulky items but this dryer dried my king bed spread the first time!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing dries so fast!
on April 16, 2022
Posted by: Becca222
from Little River SC
Love how I know when the cycle is complete from the app on my phone but it dries my clothes so much better than our last Samsung! And paid way less! Love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid dryer works well
on April 16, 2022
Posted by: Jchris25
from Fort Worth Texas
I like this dryer it works well and I really like getting notified when the dryer is done. Capacity is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com