Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
4
Works Well
on June 4, 2022
Posted by: Jax917
from Littleton, CO
I like the dryer so far, only have had it a few weeks. Large enough to dry a comforter which is great. The dials are a bit challenging to reach as the dryer is stacked above the washer and I am not very tall.
Dryer looks nice, however it is for a stackable set-up and hard to reach buttons on top without getting out a step ladder/stool. Wish buttons were on the bottom.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , June 15, 2022
Hello- Thanks so much for your purchase and for taking the time to share your review. We will be certain to share your feedback with our engineering and design teams. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Clothes do not dry in one cycle. Disappointed with the size of the dryer and the inability of drying all clothes in one cycle no matter what setting used.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, June 14, 2022
Hi there, thank you for taking the time to reach out with this review. We are so sorry to hear that the performance of this dryer has not lived up to your expectations, and we can certainly imagine how much of a hassle this would be.
We have a list of troubleshooting steps that you may find helpful on page 38 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
We hope that this information helps you get the use you need out of your dryer, and please know we are here should you need any assistance from us in the future. -Elliot@GEA
At first I did not like the way it was drying the clothes as it was taking appx. 3 times more time than my 16 year old dryer. The Dryer technician who came to check out said to clean the Dryer vent all the way to the end and not to use the "Econo" which uses less energy but takes longer time. I tried with "Econo" mode off and it significantly improved Drying time and drying level. I have scheduled for Dryer vent cleaning that I hope will provide free air flow and further improve on drying time and level. I like the smart features i,e. dampness sensor, auto extending dry cycle, smart phone App that provides all the dry cycle info in real time through the built-in WiFi feature.