Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
2
Dryer
on April 25, 2026
Posted by: Lilhamm656
from Ohio
Worked great for a year now the check vent light will not go off and it don’t heat up right but the vent is all clean
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, April 27, 2026
We want to help you with your dryer's check vent indicator not turning off. We are going to reach out via email to gather more information, please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
WOW FACTOR FEATURES
on April 15, 2026
Posted by: Ace n Jetts Mom
Fantastic dryer. I bought the washing machine and dryer as a set. Love both of them. So many features. Energy efficient.
Response from geappliances.comBy Julia, GE_Appliances, May 14, 2026
This dryer features a quick dry cycle that quickly dries items and small loads for anyone on the go. We're confident this dryer will continue to be an asset in your laundry routine for years to come.
Written by a customer while visiting geappliances.com
Customer Rating
1
Catastrophic Drum Failure Within Two Years
on April 9, 2026
Posted by: sneed5
from Utah
We were very happy with this dryer at first, but within two years of purchasing it, the internal components failed and destroyed the drum. It suddenly started making a loud clunking noise, which turned out to be the drum being torn apart from the inside. The damage was severe, including a gouge about 1/4 inches wide that extended nearly all the way around the drum.
We had a repairman inspect it, and he said he had never seen anything like it. Unfortunately, this type of damage is not covered under the warranty for this model.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, April 14, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase
on April 4, 2026
Posted by: Jec2cats
This dryer is efficient, has a nice capacity and easy to operate. I’m sure it’s way more efficient than the dryer that was replaced and purchased in 2009
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent
on April 3, 2026
Posted by: AftonV
from ME
Door had scratches all over it, had to order a replacement part. Machine also is not great at detecting moisture. Stops before the clothes are fully dry, so I use the wrinkle setting to fluff.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, April 7, 2026
We'd like to address the issues you've had with the dryer. For the issue with the clothes not getting fully dry, you may want to select the More Dry option, and ensure heavy items are separated from more lightweight items. Additional tips about what to try for a drying issue are available on page 38 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--beuFygvM--/3e527ba7cf625f01cd601c06b2b68805397452dc.pdf.
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. We're confident a technician would be able to assist.
Your feedback regarding the door will be shared with our team. If you have any other questions or issues in the future, we're always glad to offer assistance.
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. We're confident a technician would be able to assist.
Your feedback regarding the door will be shared with our team. If you have any other questions or issues in the future, we're always glad to offer assistance.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon purchase
on March 25, 2026
Posted by: Juju 60
from Pennsylvania
Shuts off a few seconds after starting and have to keep turning on . Often times have to use time setting
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, March 27, 2026
We want to help you with your washer shutting off during operation. We see that you are working with our Bodewell team regarding your issue, we're confident our service team will provide a resolution, and we recommend continuing working with them directly.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the WiFi connection
on March 24, 2026
Posted by: Debnana
from Sheridan Arkansas
The dryer works as advertised. I wish the “clothes are dry” notification was louder, but the WiFi connection is great and notifies me when the clothes are dry!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this dryer!
on March 23, 2026
Posted by: TRSI
This dryer dries loads quickly and evenly! Offers many drier options that makes each load perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com