My family was in the market for a new washer and dryer set. When we started looking the first trusted name that came to our mind was GE It has always been a trusted name. it is the reason why we bought them.
My husband and I needed a dryer and we checked into many brands/models. This one had the best reviews and so we decided to buy it. The dryer has more than exceeded our expectations!
Brand new dryer had a broken motor. The replacement dryer had a metal piece sticking out that made holes in out clothes.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, July 22, 2022
We’re sincerely sorry your first dryer had to be replaced and that your second unit has ruined your clothing. This certainly isn’t the expectation we have for you and can imagine the frustration this experience has caused. We see you’ve been working with our consumer relations team and ask that you keep in communication with them as they’re in the best position to help.
If we can assist with anything else, please let us know. We’re always here and happy to help. -Gina@GEA