Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,574 Reviews)
Rating breakdown 4,574 reviews
5 Stars
3,774
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
112
95%of customers recommend this product.
(
3,761 out of
3,979)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Amazing value
on April 11, 2022
Posted by: Tmcdonald
This dryer is great. Clothes dry quickly and the dryer is quiet.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice but loud
on April 11, 2022
Posted by: Momma4x
from Dallas Tx
Nice but it’s very loud.
Great features, like the Bluetooth connection which allows me to see when the cycle has been completed.
But… it’s loud!!!
Great features, like the Bluetooth connection which allows me to see when the cycle has been completed.
But… it’s loud!!!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, April 20, 2022
Hello. We appreciate you submitting your feedback for this model, and we’re thrilled you enjoy the features, particularly the Bluetooth connection that lets you keep track of your laundry! However, we do hate to hear you have a concern over the noise produced by the dryer. We always want to provide a peaceful laundry experience, and meet the industry standards for noise level; our team will be informed of your feedback for future review and consideration, and your insights are valued.
You may want to check that the dryer is level to help cut down on extra vibration that could cause noise; the leveling legs can be adjusted if necessary. We also have an article discussing what sounds you may hear from our dryer, as well as what sounds may not be normal and tips to potentially correct a noise concern; if that may be useful, it’s linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411& .
We hope that information is helpful, and you are able to resolve your noise issue. If you have any other questions or concerns, we are always glad to help. Wishing you all the best! -Sarah@GEA
You may want to check that the dryer is level to help cut down on extra vibration that could cause noise; the leveling legs can be adjusted if necessary. We also have an article discussing what sounds you may hear from our dryer, as well as what sounds may not be normal and tips to potentially correct a noise concern; if that may be useful, it’s linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411& .
We hope that information is helpful, and you are able to resolve your noise issue. If you have any other questions or concerns, we are always glad to help. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn’t dry clothes completely
on April 11, 2022
Posted by: Ally9
from Bluffton, SC
The automatic cycles don’t dry loads completely. We have to add an extra 10 minutes of drying time after the cycle is complete
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 13, 2022
Hi there - Thanks for taking the time to write a review. It's nice to see that you're satisfied with your dryer's appearance and features, but we do apologize that your clothes are still damp after a cycle. You've selected a really nice model and we have some great tips and tricks that can improve its drying performance.
Check it out here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.174849186.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Know that we're happy to help if any questions come up. Thanks again for the feedback! -Mikayla@GEA
Check it out here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.174849186.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Know that we're happy to help if any questions come up. Thanks again for the feedback! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn’t dry well
on April 11, 2022
Posted by: YolandanVinnu
from Providence , RI
My dryer doesn’t dry my clothes as dry as I’d like them even at the highest setting.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 13, 2022
Hello - Thanks for writing a review. It's nice to see that you're satisfied with your dryer's appearance, but we do apologize that your clothes are still damp after a cycle. You've selected a really nice model and we have some great tips and tricks that can improve its drying performance.
Check it out here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.174849186.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again! -Mikayla@GEA
Check it out here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.174849186.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dry time is so quick!
on April 11, 2022
Posted by: Maria2210
from Middleton WI
The drying time is so fast on this model and we are very happy! Love the wireless connection too so we can get a notification when the dryer is ready!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow what a fantastic dryer and it’s so big inside
on April 11, 2022
Posted by: Mom8484
Terrific product works like a charm and I love the Eco Dry feature, saves on energy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love
on April 12, 2022
Posted by: CJanes11
from Texas
Love our new dryer ! It dries so much faster than our old set.
Love the updates I get from the app when dryer has completed
Love the updates I get from the app when dryer has completed
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
poor quality
on April 12, 2022
Posted by: angree man
from Indian Trail,NC
Product is just over a month old and senor came off. Now making load noise had service again told it was not level tech leveled it it is still making loud noise
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, April 20, 2022
Hello. We appreciate you letting us know about your experience with this dryer, though we really hate to hear the sensor came off when the dryer was only a month old, and you’re now having issues with noise even after a service appointment. We know issues like these must be frustrating to deal with, and we regret any inconvenience this has caused.
Our Laundry Design team will be informed of your experience for future review and development; we always want to provide a peaceful laundry experience, so your insights are valued. While we do expect the dryer to make some noises as it operates, if the technician has already tried leveling the dryer and you’re still concerned the noise is excessive, we do have more information on noises our dryers may make here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411& . That article also discusses what sounds may be out of the ordinary, and possible ways to correct any issues.
We hope that information is helpful. If you think you need to reach back out to the Service Department for any reason, they are available at 1-800-432-2737 and a technician would be glad to assist. If you have any other inquiries or concerns, we are happy to help any time. -Sarah@GEA
Our Laundry Design team will be informed of your experience for future review and development; we always want to provide a peaceful laundry experience, so your insights are valued. While we do expect the dryer to make some noises as it operates, if the technician has already tried leveling the dryer and you’re still concerned the noise is excessive, we do have more information on noises our dryers may make here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411& . That article also discusses what sounds may be out of the ordinary, and possible ways to correct any issues.
We hope that information is helpful. If you think you need to reach back out to the Service Department for any reason, they are available at 1-800-432-2737 and a technician would be glad to assist. If you have any other inquiries or concerns, we are happy to help any time. -Sarah@GEA
Written by a customer while visiting geappliances.com