Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Drys super fast
on September 16, 2022
Posted by: Colleenh76
from Mobile, AL
I’ve never had a Dryer dry as fast as this one does. It’s also large enough to hold a comforter. The wifi feature is great because I don’t leave clothes in the dryer to wrinkle.
I love this washer. It has a very large capacity, gets clothes very clean and lots of different cycle options and features. I wish it would let me do double rinse instead of just one extra rinse feature. But no other complaints would definitely recommend!
I love the functionality of this smart appliance. Using the app, I find that I am able to remember to switch out laundry quicker and it helps motivate me to be more productive in this area. Minus 1 star because the opening is so low to the ground that you almost have to buy the pedestals in order to save your back.
This dryer is super easy to use. It has a few different settings for all of your needs. I love the dryer vent. When the dryer has completed the cycle, I pull that lent holder out, and it opens up. I can remove all lent from the dryer. The dryer is quiet. It has an app that goes to your phone. It lets you know the details of the cycle, including when the dryer has completed its load of laundry. You can connect it to Alexa, and she will announce when the dryer is finished.
Not what I expected. Not all features worked upon delivery.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 16, 2022
Hello. We appreciate you reaching out and leaving a review. While we’re glad you rate the appearance of the dryer well, we truly hate to hear the features didn’t all work when the unit was delivered. That certainly isn’t what we would expect from our model, and we regret the inconvenience you’ve had. Notice of your experience will be sent to our team for review; your feedback is valued, as we always want to know of any possible areas of concern.
If you’re still having trouble with some features not working, you may want to disconnect the dryer from power for a couple minutes before reconnecting. This resets the electrical components and can often resolve an issue. We also have information on the features as well as troubleshooting tips (starting on page 38) in the use and care manual, available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ . If you aren’t able to resolve this issue with the dryer’s functioning, our service department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit.
We hope this is helpful, and that this concern is solved for you soon. We are always available if you have any other concerns or questions. All the best! -Sarah@GEA
There are a lot of great features that allow me to choose just the perfect setting! It's quiet and everything is dried properly. I love the way it looks, too!
The only thing that I dont like about my new dryer is the lint trap. EVERY SINGLE load that I dry, the dryer sheet gets stuck to the top of the lint trap and because it is wet, there is now a goey substance there that wont come off. Some of the lint has also stuck to the inaide of the lint trap and wont come off. We empty it with every load. So Im not sure why it does this.
Love my dryer. It has so many great features, such as app for my phone to let me know when my load is ready to fold. It has a time dry and wrinkle release. Best dryer I have ever bought.