Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,673 Reviews)
Rating breakdown 4,673 reviews
5 Stars
3,830
4 Stars
533
3 Stars
128
2 Stars
58
1 Star
124
94%of customers recommend this product.
(
3,804 out of
4,038)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Broke
on September 22, 2022
Posted by: Mingmama
from Rincon, GA
After only 2 uses the dryer broke. Waited 11 days for repairman only to be told he needed to order a new motor (REALLY??? after 2 uses?). Now waiting another week for the parts.
No, I would not recommend this to a friend.
Features
4
Response from geappliances.comBy Mike@GEA, GE Appliances, September 29, 2022
Goodness!
This is absolutely not the kind of thing we want to hear about. We're deeply sorry to hear that this has happened and understand how infuriating this must be. It's good to see that you have taken advantage of your warranty to schedule a service appointment and trust the tech will be able to resolve this matter. If you need anything else, please let us know. Mike@GEA
This is absolutely not the kind of thing we want to hear about. We're deeply sorry to hear that this has happened and understand how infuriating this must be. It's good to see that you have taken advantage of your warranty to schedule a service appointment and trust the tech will be able to resolve this matter. If you need anything else, please let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on September 22, 2022
Posted by: Blbh333
from Jackson, ga
I love this dryer. It’s amazing. It dries my king comforter with ease. Perm press is great. No issues
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
hate the lint trap
on September 22, 2022
Posted by: barbarag70099
from Springfield, OR
our lint trap is hard to use and it already broke, half the lint would be settled on top of the lint trap instead of inside it. Otherwise it is a great machine.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 29, 2022
Hey,
Thanks so much for taking the time to review your dryer. We're sorry to hear that your lint trap has broken and know how much of an inconvenience that can be. One of our agents is going to send you an email soon. Please be sure to watch for it. Best wishes. Mike@GEA
Thanks so much for taking the time to review your dryer. We're sorry to hear that your lint trap has broken and know how much of an inconvenience that can be. One of our agents is going to send you an email soon. Please be sure to watch for it. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on September 22, 2022
Posted by: Agsue10
from St louis
I’ve always had a Maytag and this dryer is wonderful
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Smart but not
on September 22, 2022
Posted by: cruiser1358
from Eugene, OR
So our previous GE dryer did a much better job at getting the clothes dry, it seems that the sensor does not work as good on this model, drying jeans and heavy items like them even on more dry are still lightly damp when the dryer is done. Also when running on bulky the sheets and blankets roll up into a burrito shape and we have to stop the dryer and untangle them, our previous GE dryer actually stopped and reversed the drum to stop this from happening, why they did not put it on this model is beyond me. Not to impressed with the drying capability of this machine. In a household that has lots of laundry, don't buy this model.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, September 29, 2022
Hi,
Thank you so much for reviewing this dryer. We do apologize to hear that your clothes aren't getting as dry and understand how annoying that can be. Make sure that you are not overloading your dryer and that the items are loaded loosely. This can help improve dryer performance. Check out this article with some additional tips to improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.96940639.151606226.1664197040-1399050172.1598645166
We're here if you need anything. Stay safe. Mike@GEA
Thank you so much for reviewing this dryer. We do apologize to hear that your clothes aren't getting as dry and understand how annoying that can be. Make sure that you are not overloading your dryer and that the items are loaded loosely. This can help improve dryer performance. Check out this article with some additional tips to improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.96940639.151606226.1664197040-1399050172.1598645166
We're here if you need anything. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Gets barely warm
on September 22, 2022
Posted by: cshayannapolis
from annapolis, MD
This dryer gets barely warm. 2 weeks waiting for a service call, and they said everything looks okay, except a little lint stuck in vent. Still not working. Seriously, the only setting that gets warm (barely) is "sanitary". On that cycle it will dry a load of towels in about 4 hours. Now need to wait another 2 weeks for another service call.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 29, 2022
Hi,
Thank you so much for taking the time to write about your dryer. Our deepest apologies to hear that it is not hearing well. We can certainly understand your concerns. It's good to know that you are taking advantage of your warranty to schedule repairs. We're confident the tech will be able to resolve this matter. Let us know if you have any other concerns. Kind regards. Mike@GEA
Thank you so much for taking the time to write about your dryer. Our deepest apologies to hear that it is not hearing well. We can certainly understand your concerns. It's good to know that you are taking advantage of your warranty to schedule repairs. We're confident the tech will be able to resolve this matter. Let us know if you have any other concerns. Kind regards. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love It
on September 22, 2022
Posted by: Anonymous
Love this product! Has all the features you need to keep your clothes squeaky clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Features
on September 22, 2022
Posted by: Jord25
from Anderson, SC
Best dryer I've ever had. Quickly dries all items and fabrics. Specific features to accommodate to numerous dry settings and dryer makes it very easy to dry most items I might put in my dryer with ease.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com