Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,673 Reviews)
Rating breakdown 4,673 reviews
5 Stars
3,830
4 Stars
533
3 Stars
128
2 Stars
58
1 Star
124
94%of customers recommend this product.
(
3,804 out of
4,038)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Great features
on October 18, 2022
Posted by: Manderz91
from Wytheville va
I love my dryer not only does it have a large tub, but it can be controlled by my phone. It has the ability to run an extended cycle for wrinkle care that’s probably my favorite feature
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great size
on October 18, 2022
Posted by: AWrt
from Oklahoma
Love the capacity and settings. Have to dry 2 cycles sometimes which u don’t like but overall great.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Good dryer
on October 18, 2022
Posted by: Acadian
To many choices for me, wife loves it. It is very quiet though.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great quality for the price
on October 18, 2022
Posted by: RHCAP
from South Dakota
GE Dryer does great job drying large loads and is at a very attractive price
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 17, 2022
Posted by: Kytree65
from Ashland , Ky
I love the look and the working of the dryer and washer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Enjoy the product
on October 17, 2022
Posted by: Moefrancois
from Texas
Love the performance and quality of this dryer has the things I want in a dryer with all the unnecessary elements and frills I did not want.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
A few things
on October 17, 2022
Posted by: Chance152
from San diego
Everything seems to be working g well except the door closes very hard. I think after awhile there’s going to be issues with the door because you have to push hard for it to latch. If you swing it shut it stops and don’t latch. It definitely seems like a manufacture issue on just mine and I need to address it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 20, 2022
Hi there, and thanks for reaching out. While we’re glad the dryer is working well overall, we truly hate to hear you’ve had difficulty with closing and latching the door. We know this must be concerning, and regret any inconvenience caused. Notice of your experience will be sent to our team for review.
You may want to check the latch to see if anything may be blocking it, or if anything is otherwise preventing the door from closing easily. If you aren’t able to resolve this issue and think service may be needed, that department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the door for any issues.
We are confident the dryer will serve your needs well for a long time to come, once this issue is addressed. If you have any other concerns or questions, we’re always glad to help. All the best! -Sarah@GEA
You may want to check the latch to see if anything may be blocking it, or if anything is otherwise preventing the door from closing easily. If you aren’t able to resolve this issue and think service may be needed, that department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the door for any issues.
We are confident the dryer will serve your needs well for a long time to come, once this issue is addressed. If you have any other concerns or questions, we’re always glad to help. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Expensive Dryer that leaves clothes damp.
on October 17, 2022
Posted by: Dad of 3 boys
from Wa
I bought this dryer as it came highly recommended. Upon my purchase I was disappointed that my clothes were not dying. I tried all of the settings and I got the same results. I have to run my clothes through two cycles to get them dry. This is pretty frustrating and I don’t know why the dryer won’t dry my clothes on the first round. Also, the Wi-Fi alert is worthless. It lets me know when my clothes are “dry” and in fact they are not dry.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 9, 2022
Hey there, and thanks for letting us know about your experience. We truly hate to hear you’ve had an issue with your clothes taking a long time to dry – this certainly isn’t the performance we would expect from our model, and we regret the inconvenience you’ve had. Notice of your experience will be sent to our team for review.
You may want to make sure the ducting isn’t obstructed, and there’s no issue with the circuit breakers or fuses that may be preventing full power from reaching the dryer. Additional tips regarding how to possibly address a long drying time are available in the manual on page 38: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ . If you aren’t able to resolve this concern using those tips, our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the dryer.
We hope this information is helpful. If you have any other concerns or questions, we’re always happy to offer assistance. Best wishes. -Sarah@GEA
You may want to make sure the ducting isn’t obstructed, and there’s no issue with the circuit breakers or fuses that may be preventing full power from reaching the dryer. Additional tips regarding how to possibly address a long drying time are available in the manual on page 38: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ . If you aren’t able to resolve this concern using those tips, our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the dryer.
We hope this information is helpful. If you have any other concerns or questions, we’re always happy to offer assistance. Best wishes. -Sarah@GEA
Written by a customer while visiting geappliances.com