Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,673 Reviews)
Rating breakdown 4,673 reviews
5 Stars
3,830
4 Stars
533
3 Stars
128
2 Stars
58
1 Star
124
94%of customers recommend this product.
(
3,804 out of
4,038)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
4
Does the job
on January 16, 2023
Posted by: SFisher23
from Mechanicsburg PA
Does the job, replaced an older unit that didn't work well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 15, 2023
Posted by: Nick9876
from Indiana
Just installed looks good.
No signs of damage.
There was a few screws loss in side of cabinet I could hear rolling around.
No signs of damage.
There was a few screws loss in side of cabinet I could hear rolling around.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Problem w/ First, Second Working Well
on January 15, 2023
Posted by: Ninety Six Russian
from South Carolina
The first dryer we received kept cutting off after running a minute or so. Didn’t matter the setting, it would just shut down. We exchanged it for another one and the second is running like a champ. Dries clothes very quickly. We prefer our clothes to be dried to the “very dry” setting as the lower settings seem to leave the clothes a bit too damp. The WiFi feature is very nice as it notifies you when the clothes are dry and you can get them out of the dryer before they wrinkle. I didn’t think this feature would be needed but now that we have it I don’t think we can do without it. The latch of the dryer seems a bit low quality but so far no problems. We stacked this unit on top of our washer (we got the set) and it is pretty high. My wife is 5’3” and can barely reach the settings dial and buttons. She also has a hard time reaching small items to the back of the drum like socks. We put a small stool in front for her to step on if needed but she doesn’t really use it. Just something to think about if you are short and want to stack. We would have given a five star rating if we didn’t have to return the first one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dryer!
on January 14, 2023
Posted by: Mbennett32
from Beebe, AR
We love this dryer! One quick round and it’s done.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Dryer
on January 11, 2023
Posted by: Lynerd Skynerd
from Tofte, MN
So far I love this dryer. Much larger than our previous dryer and it dries much quicker. We switched from a gas/propane dryer to an electric, so far I'm very pleased with the performance, size and looks of it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best of the Best
on January 10, 2023
Posted by: Mrstrsims
from Texas
I waited 4 months to write a review. GE did not disappoint on this set!! They where a reasonable price with so much great functionality. I love that you can operate the set from an app on your phone and it’s easy to pair. it is easy to empty the lint tray. I love the large capacity. I have to complaints.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 3, 2023
Posted by: Angie102
from Cleveland
So far we are very pleased. Love the Bluetooth feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Good when and if it works
on January 2, 2023
Posted by: Dryer123456789
I have had this product for maore than a year and has broke 4 times on me. Be careful i may have got the most defective one but maybe not. I would chose another company as ge has fixxed it but it takes a while and is inconvenient. This last break is a month after warranty so we will see how it goes
No, I would not recommend this to a friend.
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 5, 2023
First of all, we want to say just how much we appreciate your patience. We always strive to provide our consumers with the highest quality products and services, but we also understand that there is room for improvement. Please accept our deepest apologies for any inconvenience or frustrations this dryer has caused you over the past few years. This is certainly not the experience we wish for our consumers to have.
The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Please understand should you have an issue with a unit outside of its warranty, we will be happy to review your situation, and determine the appropriate action on a case-by-case basis.
Because of this, we highly recommend contacting our GE Appliance Service Team by calling 1-800-432-2737. You can also visit this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for being part of the GEA family; we look forward to hearing from you. Best regards – Matthew@GEA
The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Please understand should you have an issue with a unit outside of its warranty, we will be happy to review your situation, and determine the appropriate action on a case-by-case basis.
Because of this, we highly recommend contacting our GE Appliance Service Team by calling 1-800-432-2737. You can also visit this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for being part of the GEA family; we look forward to hearing from you. Best regards – Matthew@GEA
Written by a customer while visiting geappliances.com