Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,574 Reviews)
Rating breakdown 4,574 reviews
5 Stars
3,774
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
112
95%of customers recommend this product.
(
3,761 out of
3,979)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Stylish and efficient
on November 18, 2021
Posted by: Kimmy87
from West Chester, OH
I live how well the appliances work. One cycle thoroughly dries large loads.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , November 19, 2021
Hello- Thank you for your purchase. This is a beautiful dryer and we are so glad to hear your dryer is working well. This is a terrific model and we are glad you're pleased with your purchase. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on November 18, 2021
Posted by: ShatheDiva
from Tampa
I love this dryer! I got the washer via home warranty replacement and didn't like the look of my old one next to it. I bought the mate and love them both because the capacity is greater then my old set and super quiet. I love the features and they are more pleasing to my eyes, Lol.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , November 19, 2021
Hello- We appreciate your purchase and are so happy to hear you are enjoying your new washer & dryer. These are beautiful! Thank you for sharing a photo! They are very pleasing on the eyes and we know that helps make doing laundry a little more fun. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer!!!
on November 20, 2021
Posted by: Bob191919
from Sioux Falls SD
This dryer is fast, efficient, and easy to use. We’ll worth the money
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Takes too many cycles to dry
on November 22, 2021
Posted by: Kat34
from Texas
The high heat cycle doesn’t heat much at all. Medium heat takes 4 cycles to dry clothes regardless how few items are loaded.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, November 24, 2021
We are so sorry to hear that your dryer is not heating as well as you would expect and truly understand how frustrating this is. This is not the ownership experience we want for you and would love to assist you with this. If you haven't done so already, we recommend you check out page 38 of your owner's manual, linked here, under the "Clothes take too long to dry" section as it offers several great troubleshooting tips: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-3.pdf We also recommend you ensure your lint filter and exhaust duct are free of lint as this can impact drying performance. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome!
on November 23, 2021
Posted by: Marmie513
from Indian Land, SC
I love my new dryer. The drum is huge and can easily accommodate large loads. Drying time has been dramatically shortened based on the dryer I replaced. Love having a light inside the drum!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
More Options for Drying Different Items
on November 25, 2021
Posted by: Big Fat Dog
from Atlanta, Georgia
I really didn't want to pay the extra amount for steam choices. This model had a lot more options than I thought it would. Very pleasantly surprised. I really like how large the drum is It has a great sensor for stopping when the clothes are dry.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Washer dryer
on November 25, 2021
Posted by: Pam 58
from Texas
Love it it is very user friendly easy to get Clothes in and out
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Wouldn't recomend
on November 26, 2021
Posted by: Woodspinner
from Bolivar, TN
Rather than post a lengthy complaint, I'll simply leave this here. You can decide if you'd be bothered by these things or not.
1) The lint filter is very poor. It doesn't allow lint to pass through the top as it should and on every single load of clothes I find big gobs of lint on the clothing and a wad stuck on top of the filter. Particularly problematical when doing blacks, like hubbys socks and underwear. Its a darn mess.
Yes, of course, I clean it every time and yes, my dryer vent has been cleaned.
2) The Wrinkle Care option does not run nearly long enough. The purpose of this is to toss clothes to prevent wrinkling until you can get back to them. The time allotted is not nearly enough and should be increased to at least an hour, even better two hours.
3) The chimes are so soft, you cant hear them if you're ten feet away. There is no volume adjustment.
1) The lint filter is very poor. It doesn't allow lint to pass through the top as it should and on every single load of clothes I find big gobs of lint on the clothing and a wad stuck on top of the filter. Particularly problematical when doing blacks, like hubbys socks and underwear. Its a darn mess.
Yes, of course, I clean it every time and yes, my dryer vent has been cleaned.
2) The Wrinkle Care option does not run nearly long enough. The purpose of this is to toss clothes to prevent wrinkling until you can get back to them. The time allotted is not nearly enough and should be increased to at least an hour, even better two hours.
3) The chimes are so soft, you cant hear them if you're ten feet away. There is no volume adjustment.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, December 3, 2021
Greetings,
We're truly sorry to hear about the excessive lint and your other concerns with your dryer and understand how annoying it can be to deal with. We do have a troubleshooting article on dealing with excessive lint.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17442
We do hear your other concerns and do pass them on to our development team for future builds. Thank you for being part of the GE family. Mike@GEA
We're truly sorry to hear about the excessive lint and your other concerns with your dryer and understand how annoying it can be to deal with. We do have a troubleshooting article on dealing with excessive lint.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17442
We do hear your other concerns and do pass them on to our development team for future builds. Thank you for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com