Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
3
Noisy
on February 14, 2023
Posted by: Brittany883737585
from Charleston sc
It’s super noisy and doesn’t match washer. It’s a stackable and doesn’t seem sturdy
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 15, 2023
Good afternoon-
Thank you for taking the time to provide feedback on your new GE Appliances dryer. We are so sorry to hear that the unit doesn't seem sturdy, and you don't like the look of it with the compatible washer.
In this case, we would recommend that you check with your installer to ensure that the units were installed and stacked correctly. If the dryer seems too noisy and isn't operating and functioning as it should, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful. Again, we truly apologize for the inconvenience.
I don’t even have a year with this dryer and is not drying anymore. Every time since we got this dryer stopped and clothes were still wet. I had to change cycles many times to get my clothes dry.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy GE Appliances , February 13, 2023
Greetings - Thank you for taking the time to get in touch and share your experience. We hope you've been doing well.
We're sorry to hear about your dryer not working so soon after installation. That is definitely a frustrating situation to deal with, not something we want to happen at all. We can understand how disappointing that can be.
For the best assistance with this, we definitely recommend taking advantage of your warranty and having one of our approved technicians come out to take a look at this. We're confident they will be able to get things back and running like new. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm