Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Awesome dryer
on March 4, 2023
Posted by: Robin 22
from Virginia
We bought the dryer as a set with the washer. We can't say enough about it! Love everything about it! It has a light inside the dryer so you can see putting clothes in or getting them out. Our clothes drying evenly. Best purchase in a long time! We highly recommend this dryer as well as the washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love everything except the lint screen.
on March 3, 2023
Posted by: zip123
from wisconsin
The dryer itself works great. The lint screen is very flimsy and doesn't contain all of the lint. I was surprised that the lint screen wasn't more substantial.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Have not had a dry load yet
on March 3, 2023
Posted by: Rosebud278
from Utah
I would love to love this dryer but since it doesn’t get my clothes dry on any setting except for timed dry. Also the lint screen is very awkward to clean.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 7, 2023
Oh no! We're so sorry to hear that your new dryer has not been properly drying your clothing, and the lint screen design has not been easy to clean. We know how inconvenient and frustrating that must be and completely understand your concerns.
We recommend taking a look at the troubleshooting on pages 38-39 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.44755682.752956495.1678119638-175547933.1673371033
You can find additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continued after troubleshooting, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you can get back to enjoying your new dryer as soon as possible. Please let us know if you have additional concerns or questions. We're always here to help - Sydney@GEA
We recommend taking a look at the troubleshooting on pages 38-39 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf&_ga=2.44755682.752956495.1678119638-175547933.1673371033
You can find additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continued after troubleshooting, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you can get back to enjoying your new dryer as soon as possible. Please let us know if you have additional concerns or questions. We're always here to help - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my dryer!
on March 3, 2023
Posted by: Anonymous
from Morehead, Kentucky
Quick and easy dry. I love big drum dryers and the smart part of the dryer is great and easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Efficient and fast!
on March 3, 2023
Posted by: Taponte
This is a great product that has many features that make doing laundry less of a chore!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
WASHER WONDERS
on March 3, 2023
Posted by: Xerox
from Detroit, MI
I recommend this product. The clothes come out clean and order free. I particularly like the towel cycle. I also used this cycle to wash have robes. It's wonderful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Large capacity, quiet, and efficient.
on March 3, 2023
Posted by: TLHarris
from Conway, SC
Wanted a large dryer so that I could efficiently dry blankets, pillows, comforters, etc, and this one has plenty of room. It has a large selection of automatic settings that work well. However, I prefer to set my own time and temperature and that is easy to do. The dryer filter is easy to remove and empty. This GE dryer was a good buy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not dry well on many settings!
on March 3, 2023
Posted by: Laundrygirl23
from East Tennessee
The dryer is awful! Many settings want even dry small loads! Sanitize a feature I used on previous Samsung models that I loved! On the GE Sanitize takes 3-1/2 hours & iI consider it unusable on any practical laundry basis!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy GE_Appliances, March 7, 2023
Hello - Thank you for taking a moment to get in touch. We always appreciate honest feedback.
We are extremely sorry that your dryer takes too long to dry clothes. We would recommend referring to the article link attached below for some troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
if you are still having issues we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We are extremely sorry that your dryer takes too long to dry clothes. We would recommend referring to the article link attached below for some troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
if you are still having issues we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com