Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Dryer
on March 14, 2023
Posted by: Darty3
from Arkansas
I love this dryer! Easy set options does an excellent job. In my opinion is a much better product than my previous machines. It has a huge lint filter that folks in half and captures the l lint much better than my previous dryer. My clothes seem to dry faster and never need to dry second time.
I didn't use my dryer much yet since it was installed the day before I am writing this review, but I already did 4 drying cycles and the dryer was working flawlessly. The appearance of it is beautiful, the control panel is straightforward, and easy to use, and the dryer did a great job with drying some blankets, and towels. I like the Wi-Fi connectivity option, and the quick dry and sanitize programs are an extra plus. I really like that it has a drum light as well. So far I am very happy with my dryer.
I had to hastily purchase this GE dryer sight unseen when the dryer I had for over 20 years finally went kaput. Usually, when I make a big purchase like this, I like to do my research first, but, in this case, I had no time. I would've liked to have gotten the same dryer I had before, but they are no longer in production. The salesman told me this was the closest to the one I had, and that is why I purchased it.
This dryer has many of the same features as others in it's price range. It does alert you when the cycle finishes if you download the app, but this is a feature that I could have done without. I am a person who likes to hang most of my clothes damp, not only to avoid shrinkage, but also to preserve the life of the fabric. The sensor on this dryer is not very perceptive. Sometimes, when the cycle finishes, the clothing is damp. Other times, it is almost dry. There is no rhyme or reason as to why it does or doesn't work. For the most part, the loads are about the same size, and I set the dryer on the same cycle, so it's a mystery to me.
Other than that, it is a good dryer, but I would have preferred to pay less, and find one without the "smart" features that worked as well as my old dryer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 14, 2023
Hello- We appreciate the time you have taken to share your review and thank you for your purchase. However, we are sorry to hear your dryer isn't drying well and leaving your clothes slightly damp and we would like to help!
Please be sure your temperature setting is on high heat. Also take a look at the following troubleshooting link that will offer some tips.
If you continue to have issues, we recommend taking advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737. Thank you! Joyce@GEA