Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
This Dryer is the BEST
on April 7, 2023
Posted by: Zari
from HI
I love this dryer. We have it hooked up into my phone app and it lets me know when the drying is done and everything. I almost expect it to walk my dog now. :0)
All kidding aside, this dryer is a great pair up with the washer that comes with it. Looks great and does a great job!
Just purchased this GE dryer, and it takes two hours to dry one set of cotton sheets. We checked the vent and it is clean and clear. Any cycle takes too long to dry any load. Definitely not efficient. The Smart HQ app is also very limited. You should be able to restart the dryer or change cycles from the app, especially when it tells you that the load is still damp
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 7, 2023
Hi there - It's nice to hear from you, thanks for sharing your experience. We know how valuable your time is, so thank you for connecting.
We know that when it comes to drying, it can be concerning when certain loads are taking longer than expected. We're sorry that you are dealing with that so soon after installation. However, we're more than happy to help out with this.
We'd recommend taking a quick look at our support article that goes over some of the common causes for long drying times, also some quick troubleshooting steps. This may just help out with everything. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We hope this helps. Thanks again for reaching out. - Jonathon@GEA
We love this dryer. We have had one heavy blanket that needed one more cycle to dry, but 99.9% of the time, everything - including heavy bedding, comes out dry on the first load. It is quiet compared to our previous dryer. Obviously, if you are drying an object that isn't clothes you will hear it more, but it is not a loud dryer. I initially didn't think that it was going to fit in our laundry room because it is 32" inches deep. I decided to bottom vent the dryer so that it would fit. This was challenging because I had to find a video online explaining the kit that allows for the bottom vent, and then I had to DIY a connection since the kit was not available. It was much cheaper to DIY the elbow and vent at the big box store than to purchase the kit. However, I am glad that we decided to get this dryer because the washer gets our clothes very clean and the dryer gets our clothes very dry. It is hard to find a good combo where both perform well - but this is an awesome combo.
This is by far the best dryer I’ve owned. The only reason I didn’t give it a 5 star review is the lint screen needs redesigned. It’s not very user friendly.