Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Good, just don't stack on matching washer
on April 13, 2023
Posted by: onedozen dogs
from Roseburg, Oregon
Strong spin cycle on matching washer really causes the dryer to ROCK(can't imagine that is good for the dryer). Plus, you need a step stool to see the control panel. Recommend, by only side by side
Rattles like crazy when it is not running.........
on April 12, 2023
Posted by: Retired Papaw
from Knoxville, Tn.
Bought this as a set washer and dryer stackable installation. Four days into this new purchase the washer was spinning out the dryer was not running but the top panel of the dryer was rattling like crazy. It was making almost as much noise as the 10 year old set we replaced. At this time I cannot give it a real positive rating until this issue is resolved.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 13, 2023
Hello - It's nice to hear from you. Thank you for taking a moment to share your initial review.
We're sorry to see that you ran into issues with these laundry units so soon after installation. That is not what we would expect to happen at all. So, we can understand the disappointment.
We'd recommend taking advantage of the warranty and getting one of our approved technicians out to check everything. We're confident that they would be able to find the issue and remedy it. You can do that at this link here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks again for sharing. - Jonathon@GEA
I love the ability to know when the laundry is finished with the app. Anything that makes laundry easier is welcome. The large size is very accommodating to large loads since I don’t do laundry but every few weeks.
It works well; but so as many other dryers and brands. Before this, I had a Maytag dryer which was 5 years old, but it had wrinkle-free feature and it was working amazing. So bad that machine is not available anymore; otherwise I would buy that exact same Maytag machine. This GE dryer makes your cloth so wrinkly, you have to iron everything after drying. This is super annoying, as you pay high price for an expensive machine and you expect at least proper drying performance.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 12, 2023
Hello - Thank you so much for taking time to get in touch and share your feedback.
We're sorry to see that this model hasn't exceeded your expectations. We can understand some frustration with the wrinkles. We do think we have an option that can help you out some.
This model actually does come with a "Wrinkle Care" selection. This will extend the tumble without heat to help remove those wrinkles. You can select this option in the top right of the control panel.
We hope this helps. Thank you again for the feedback. - Jonathon@GEA
I love how quick and easy it is. Being able to get notifications on my phone is a huge plus because like any busy mom I sometimes forget I have laundry going!