We switched from a Top Load Maytag that we had for about 5 years. We were constantly having to use the deep fill option because our clothes just wouldn’t get clean. They always carried an odor.
We’ve had the GE going on 2 months now and I am extremely happy with the change. I was always leery about front loaders because of the mold issues, but the features on this prevent it. My sisters Samsung front loader will stay wet on the inside unless the door is left open. You can close the door right after finishing a load of laundry and the GE will vent all of that moisture out.
We replaced our older Samsung dryer for this GE and are very pleased with the purchase. The dryer works very well and spends considerably less time to dry a full load than other units we've had. The online app that pings us when the cycle is completing is also a nice feature. It helps us keep up to date on completing our task in much less time than the past. We would highly recommend this.
Bought the GE front load washer and dryer set in May 2020. Washer started having trouble on spin cycles, and control panel has been slow to respond over the last month or so. Dryer completely stopped working last night. And yes, we checked the connections, circuits and outlet. We're assuming it's the Control panel which is expensive to replace, so I guess we have to get a new dryer, in less than 3 years. This product is not worth the higher price if it breaks this quickly.
No, I would not recommend this to a friend.
Features
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Performance
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Value
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Response from geappliances.comBy Devin@GEA, GE_Appliances, May 2, 2023
Hi there,
We're so sorry to hear that you are experiencing issues with your washer and dryer. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for any frustration or inconvenience this has caused.
In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team. We are confident they will be able to accurately diagnose and repair the issue at-hand for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm