Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,562 Reviews)
Rating breakdown 4,562 reviews
5 Stars
3,764
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
110
95%of customers recommend this product.
(
3,756 out of
3,973)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Junk
on August 21, 2023
Posted by: RayW2000
from Gilmer Texas
This product is junk I wouldn’t buy again and I wouldn’t suggest anyone else but it
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 22, 2023
Hello,
We're so sorry to hear about the issues you've experienced with your dryer.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEA
We're so sorry to hear about the issues you've experienced with your dryer.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great
on August 31, 2023
Posted by: grwat
great great game to see you in the morning or tomorrow night or evening or tomorrow night and then I have to be in a little late but not sure if we can get a new car and get it to work in a little while I was just wondering what the weather was for today and it is a better place for you
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad appliance - Dryer Does NOT HEAT
on February 12, 2024
Posted by: colleenernie
from Omaha, NE
WRONG Model # Should be: GFD55ESSN2WW
SERIAL #MV987574G
New dryer - does not heat.
Dryer DOES NOT heat. INSTALLED 2-6-24 NEED replacement or fix. P L E A S E H E L P !!!!!!
SERIAL #MV987574G
New dryer - does not heat.
Dryer DOES NOT heat. INSTALLED 2-6-24 NEED replacement or fix. P L E A S E H E L P !!!!!!
Response from geappliances.comBy Joyce, GE_Appliances, February 14, 2024
We are sorry to hear your washer isn't drying. This is definitely not what we expect and apologize for your inconvenience. If you haven't already, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737 to schedule an appointment. In the meantime, please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921&_ga=2.264501455.1395684181.1707778158-354117042.1707778082&_gl=1*9pydnd*_ga*MzU0MTE3MDQyLjE3MDc3NzgwODI.*_ga_1JLE3BZ79Y*MTcwNzk1MjAwOS4xMi4xLjE3MDc5NTIyMzMuMC4wLjA.
Even if your breaker looks fine, go ahead and turn it off for a couple of minutes and see if that helps. In regard to the model number being wrong. When the model is manufactured, these extra letters/numbers are placed on the appliance rating plate and product registration card. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. We hope this helps!
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921&_ga=2.264501455.1395684181.1707778158-354117042.1707778082&_gl=1*9pydnd*_ga*MzU0MTE3MDQyLjE3MDc3NzgwODI.*_ga_1JLE3BZ79Y*MTcwNzk1MjAwOS4xMi4xLjE3MDc5NTIyMzMuMC4wLjA.
Even if your breaker looks fine, go ahead and turn it off for a couple of minutes and see if that helps. In regard to the model number being wrong. When the model is manufactured, these extra letters/numbers are placed on the appliance rating plate and product registration card. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. We hope this helps!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Stack
on September 24, 2024
Posted by: 2205 camp Donna
Great GE stack washer and drier set, far exceeded what is though in terms of efficiency performance and washing and drying the clothes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great stylist dryer
on December 27, 2024
Posted by: Original22
It is stylish and looks pretty cool and I’m ready to use it on my first dry!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Giant Dryer
on April 14, 2020
Posted by: MeganLIndy
from Indianapolis, IN
This Dryer is huge and it dries our clothes in no time at all. The lint trap actually traps the link unlike our last dryer. We are very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful dryer! Great features
on April 14, 2020
Posted by: J3nnif3r
from CT
This is amazing dryer! Can dry even the biggest loads in 40-60 minutes! Had many different features including a clothing sanitizing option in which is perfect for healthcare workers! It can connect to wifi and a application on your phone which is new age and awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on April 19, 2020
Posted by: Claudothy
from Central,ut
This is our second washer and dryer set and after one day I'm already impressed. Granted our first set was from a yard sale previously used. Don't they work fine for 7 years plus however long before we purchased them. But enough about that. This set of GE washer and dryer has been everything we expected and more I love the sanitize feature especially in this time of the plague as I work in retail and I'm considered essential. I can come home from work and only wash the clothes I wore or because of the higher capacity can wash and dry a bigger load. I haven't tested out all the features including the Wi-Fi setting but only after a handful of loads I'm already impressed. Well worth the money I spent on them.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com