Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,562 Reviews)
Rating breakdown 4,562 reviews
5 Stars
3,764
4 Stars
520
3 Stars
117
2 Stars
51
1 Star
110
95%of customers recommend this product.
(
3,756 out of
3,973)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Owned 3 weeks, keeps giving error codes. Don’t buy
on May 9, 2025
Posted by: Nickname100000001
This dries well and is efficient—it keeps giving error codes, however. Had it installed by the appliance store that sold it. I have owned this for three weeks, as of today. I have made the recommended checks and everything appears fine. This is too expensive to be throwing error codes already and need expensive repairs, even if under warranty. I would not recommend buying this dryer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 12, 2025
We recommend resetting your dryer by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Another dead GE product
on May 28, 2025
Posted by: Mkn561
Dryer only lasted 4 years. We are a loyal GE family replacing all of our appliances in our home with GE only to have to replace again constantly. Service techs come out and just say replace not worth fixing. Very sad and what a waste of money, time and material.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 2, 2025
We would like to assist you with this dryer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Cycles
on July 15, 2025
Posted by: B66obo
from Williamsport PA
I love the many options of cycle choices. The wifi option with the app really nice feature. I would buy this again if I needed a new dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on July 17, 2025
Posted by: Cam6642
from Huntersville, NC
I received my new washer and dryer today and so far ran 1 load. The washer and dryer fits well in my mud room and are both very quiet. The capacity and cycles are perfect for a family of 4 adults and 2 kids. I'm mostly looking forward to the WIFI connection and smart feature of both units. These appliances look good in my laundry room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the money!
on November 29, 2021
Posted by: Krnkch
from CA
I did I thorough product review but GE chose not to post it.
Don’t purchase the product.
Don’t purchase the product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 7, 2021
Hello. We appreciate you taking the time to reach out to us, and hate to hear you are dissatisfied with the dryer. We strive to provide a great ownership experience, and regret any inconvenience you may have experienced.
After reviewing our system, it looks like you may have been in contact with us recently regarding the problem with the dryer, and arranged for service. We are confident a service technician will be able to properly diagnose and repair any issue you’re having with the dryer. If you need to get back in touch with the service department for any reason, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We appreciate your feedback, as we always want to ensure we’re aware of any issues with our models. If you wish to submit additional feedback, we welcome that and can certainly share your experience with our Laundry Products Design team. We are also happy to assist if you have any other concerns or questions. -Sarah@GEA
After reviewing our system, it looks like you may have been in contact with us recently regarding the problem with the dryer, and arranged for service. We are confident a service technician will be able to properly diagnose and repair any issue you’re having with the dryer. If you need to get back in touch with the service department for any reason, they are available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We appreciate your feedback, as we always want to ensure we’re aware of any issues with our models. If you wish to submit additional feedback, we welcome that and can certainly share your experience with our Laundry Products Design team. We are also happy to assist if you have any other concerns or questions. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very efficient
on March 12, 2022
Posted by: JaniP
from Avon ct
The dryer has lots of choices to dry. I especially like the deer I’ll e cycle. Really good size for large loads.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of garbage, worst dryer I've had
on April 19, 2022
Posted by: madmax87
from Portland, ME
Overheats clothes on any setting, lint collector doesn't collect much of it, hard to load/unload, slow, wifi why?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 20, 2022
Oh no! We are so sorry to hear that you are having problems with your new dryer, and we can certainly understand the frustration with the clothes overheating, lint collector not catching, and difficulty with loading and unloading the machine. We are so sorry for this headache.
We would recommend checking over the proper cycles for different fabrics, as this may reduce the overheating problem you described. More information is on pages 8-9 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
We will also be passing along your feedback on the design of this dryer to the appropriate teams, and we really appreciate this insight. If there are any questions that you may have in the future, please feel free to reach out. -Elliot@GEA
We would recommend checking over the proper cycles for different fabrics, as this may reduce the overheating problem you described. More information is on pages 8-9 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
We will also be passing along your feedback on the design of this dryer to the appropriate teams, and we really appreciate this insight. If there are any questions that you may have in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud. And broken within a year.
on July 22, 2022
Posted by: Ch1990
Purchased this brand new for our new home. Has now been broken for 3 weeks. Trying to find a tech to repair it has been hard and expensive. Control board just stopped working on one side.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, July 27, 2022
Hi - We are truly sorry to hear about the difficulty you are having with your GEA dryer and with locating an authorized servicer for your unit and apologize for any inconvenience and frustration this situation has caused you. Your dryer is covered under the manufacturer's warranty for one year and we recommend calling 1-800-432-2737 to schedule an appointment to have the unit properly diagnosed and repaired. We are confident our service team will remedy the situation. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com