Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
A dryer that doesn't dry
on September 14, 2023
Posted by: No dry dry
from Maryland
It looks great but doesn't do it's primary job. It needs to dry!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, September 14, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Would have been 0 if I could
on September 14, 2023
Posted by: Elekern
from Florida
2 loads and dead! It's been 2 weeks now waiting for parts from the rudest service company. Seriously, I'm rethinking buying all GE appliances for our new home
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 14, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We are truly sorry to hear that your dryer has no power and is no longer working. This is certainly not normal operation, nor the quality that we expect.
We also apologize that you are having to wait for the compatible replacement parts to arrive. We certainly appreciate your patience and understanding as we work towards getting this resolved for you. Thank you for your review, and for choosing GE Appliances for your home. Have a great day! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We are truly sorry to hear that your dryer has no power and is no longer working. This is certainly not normal operation, nor the quality that we expect.
We also apologize that you are having to wait for the compatible replacement parts to arrive. We certainly appreciate your patience and understanding as we work towards getting this resolved for you. Thank you for your review, and for choosing GE Appliances for your home. Have a great day! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Cool dryer!
on September 13, 2023
Posted by: Mata
So far, I am very happy with all the settings, and also love the filter for lint makes it easy to clean. It can fit a lot in this dryer. No complaints. Love it.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on September 13, 2023
Posted by: Katy16
I love the features and how simple it is to use the dryer. My drying time is cut in half and quiet.
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful dryer with lots of great features
on September 13, 2023
Posted by: Amyhd
from Charlottesville
So far so good… Dries very quickly and effectively
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 15, 2023
Hi,
We're thrilled to hear this dryer continues to exceed expectations! Thanks for choosing GE Appliances and have a wonderful day!
-Sylvia@GEAppliances
We're thrilled to hear this dryer continues to exceed expectations! Thanks for choosing GE Appliances and have a wonderful day!
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dryer
on September 12, 2023
Posted by: PFC Schmucketly
from Dardenne Prairie, MO
This GE dryer works great. Very quiet when in use. My favorite part about it is the Wi-Fi enabled notifications once you pair it through the smart hq app letting you know that the cycle is complete. I bought this dryer to match my GE washer. Both are on the GE pedestals with the storage drawer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nothing exceptional
on September 12, 2023
Posted by: Maggie008
from Massachusetts
Just okay. Don't like that the lowest time is 10 minutes. My old Samsung let me pick any amt I wanted. No steam feature either. I was in a hurry to buy so my fault for not looking.
I would recommend this to a friend!
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 13, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We really appreciate knowing where we can improve on our models.
We're sorry that this model hasn't exceeded your expectations. We are going to take a moment to share this with our production team. This will allow them to review and take your suggestions into account for our future models. We definitely agree that having more control for time is a great idea.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We're sorry that this model hasn't exceeded your expectations. We are going to take a moment to share this with our production team. This will allow them to review and take your suggestions into account for our future models. We definitely agree that having more control for time is a great idea.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on September 12, 2023
Posted by: Siminnka
from Alaska
I would give 6* if I could . Great dryer awesome size and it's pretty quiet
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com