Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Great Dryer
on September 25, 2023
Posted by: davetooyou
from Florida
Very quiet machine. My only issue with it is that the end of cycle sound isn't loud enough. Luckily it connects to wifi and I get notifications when it's complete.
Start button stopped working within the first two weeks. Waiting for appointment with seller to fix.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 27, 2023
Hello - Thank you for taking out some time to connect and share your experience. We're really sorry to hear about the issues with the start button. That is not something we expect to happen.
We are glad to see that you got service setup, we are confident that this will be able to get resolved easily. Then you can really start to enjoy your new dryer and all the amazing features it comes with.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
2 years and 2 months old and the drum cracked. Too expensive for such short life.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 26, 2023
Oh no! We are extremely sorry to hear that your drum has cracked after 2 years of use. This is definitely not the consumer experience that we strive for. We strongly encourage you to schedule service with one of our certified technicians to get this drum properly repaired/replaced.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your dryer back up and running as quickly as possible! - Adrian@GEAppliances