Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
3
Registration Frustration
on October 9, 2023
Posted by: smarek
I have already reviewed this dryer favorably in an earlier post. However, there is one aspect of this dryer that I have found very confusing and frustrating. When I registered the dryer, I followed the instructions and used the information on the sticker on the inner door. The model number was accepted by the online registration portal, but the serial number was not. Finally, I looked at the mail in registration card included in the packaging and found a different model and serial number listed, which I used and they worked. Hopefully, this is the correct set of numbers, but why would the door sticker be incorrect?! Definitely does not speak to quality control in this one aspect.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy GE_Appliances, October 10, 2023
Hello,
Thank you for reaching out and sharing your feedback on your. We're sorry to hear that you had difficulty in registering your dryer, although glad to know that your were able to register the appliance.
We’re confident that you’ll be able to enjoy your dryer for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEAppliances
I have only used the dryer a few times so far, but the experience has been great. The control panel is very easy to use and understand and the jaunty tune it plays upon starting and finishing always puts a smile on my face. Choosing the correct setting for the type of material in the dryer is important, however. The cotton setting works very well, but may not be the most economical.
Great dryer. Extra large so dries all the clothes evenly. Says wifi capable but i have not been able to connect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy GEAppliances, Devin, October 10, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We are happy to hear that the dryer dries your clothes evenly, however, we are sorry to hear that you are having trouble connecting to wi-fi. Please refer to page 4 of the owners manual at the link below for instructions on how to connect:
If the dryer will not connect, please contact GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.