Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
1
Dryer stopped heat after only 6 weeks. Beware GE
on October 16, 2023
Posted by: Pearl hi
from Argyle, TX
Dryer 6 weeks after purchase and heat stopped working.
Very unhappy. Buyer beware. Will report on replace or Warrenty service. Prefer replace/refund. This unacceptable
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEAppliances, October 17, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your newly purchased dryer does not heat and we're happy to look into this for you.
If your electric dryer runs but does not heat, please refer to the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any further questions, as we are always here to help! -Charlie@GEAppliances
Heat stopped working 6 weeks after delivery. Will see how GE stands behind product that obviously is a problem machine. Disappointing does not describe how let down and upset I feel.
Response from geappliances.comBy Charlie@GEAppliances, October 17, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your newly purchased dryer does not heat and we're happy to look into this for you.
If your electric dryer runs but does not heat, please refer to the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any further questions, as we are always here to help! -Charlie@GEAppliances
I love this dryer. The load capacity is sensational, it is a speedy dryer but has many options. It was a bit of a learning curve but nothing too challenging. It performs like a workhorse.