I absolutely LOVE this dryer! It dries my clothes super fast! My favorite part is the app letting me know when there is 5 minutes left on the cycle, AND I can control the dryer from anywhere!
I bought this new at home depot in july but so far not good. takes very long to dry have to do two spins for it to dry the cloth not happy. My old Samsung is still drying and everything after 12 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 1, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances
Lint filter is poorly designed, sheets tend to roll up in a ball, very loud
I would recommend this to a friend!
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, October 31, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that your dryer is louder than anticipated.
There are normal sounds or noises that may occur when using your dryer. Please refer to the link below for normal and abnormal dryer sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
We recommend using a lint roller prior to washing your clothes to help cut down on excess lint, and fabric softener is a great way to help lessen the static cling effect that causes it to stick to your clothing. To avoid tangling we recommend sorting the cycle load.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
I have been using my dryer for 3 weeks now and love it. Capacity and amount of items to be placed in is comparable to an industrial laundrette, but at home.
the normal drying cycle still leaves the towels damp
Features
3
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, October 31, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances