Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,667 Reviews)
Rating breakdown 4,667 reviews
5 Stars
3,827
4 Stars
532
3 Stars
127
2 Stars
57
1 Star
124
94%of customers recommend this product.
(
3,803 out of
4,036)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
4
Smart dryer
on November 13, 2023
Posted by: Obiee3icee
The product works great and I recommend it anytime
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on November 13, 2023
Posted by: Car52
from Rangeley Maine
Screw missing from dryer baffle which caused the baffle to move and catch clothes during drying.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 15, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We are sorry to hear that there is a screw missing from the baffle and caused it to move and catch clothes during the drying cycle. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We are sorry to hear that there is a screw missing from the baffle and caused it to move and catch clothes during the drying cycle. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Yes, it dries.
on November 13, 2023
Posted by: judith42
It doesn't tie all my clothes in knots. It dries things thoroughly (if you choose the right settings). I could not, however, make it connect with the wifi app. Oh well, I wouldn't use that anyway. And here's one you won't hear everyday: It was fairly easy to change the door from opening right to opening left. It was definitely installed with the door on the wrong side for the machine's location. (Obviously done by someone who has never done laundry.) I made the switch myself. The door is heavy and cumbersome, but the directions in the User's Manual were easy to follow. Thank you, GE.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on November 13, 2023
Posted by: jdgor
from Stamford, CT
Washer machine works great. The microban is a great addition to avoid mildew
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dryer
on November 12, 2023
Posted by: Chuck E Bee
from PA
Great dryer and the best we have ever purchased to date.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic drywr
on November 12, 2023
Posted by: Chuck E Bee
Best dryer we have ever owned. Does a fantastic job. Wifi is an added bonus.
Written by a customer while visiting geappliances.com
Customer Rating
1
Wi-Fi horrible
on November 12, 2023
Posted by: Never easy
Instructions to set up Wi-Fi are horrible! They show you where on the door to look and then there is nothing there that you need to set it up! This could be so simple yet it isn’t.
Response from geappliances.comBy Adrian, GE_Appliances, November 14, 2023
Greetings! We are so sorry that you are having issues with connecting your washer to Wi-Fi. We recommend calling the GE Appliances Connected Home Support Line for further assistance. They can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
Thank you for choosing GE Appliances for your home. We are confident that our support team will help get your appliance paired with Wi-Fi as quickly as possible! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our support team will help get your appliance paired with Wi-Fi as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful
on November 11, 2023
Posted by: Mgkr
I enjoy the ability to do a big load and dry it all at once.
Written by a customer while visiting geappliances.com