Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
3
Haven’t figured out
on December 31, 2023
Posted by: Meg24
Having trouble figuring out the correct amount of detergent. Items come out too dry so it seems like they weren’t cleaned at all. Some items smell great some don’t. Not sure I’d recommend for homes with water softener.
Response from geappliances.comBy Adrian, GE_Appliances, January 12, 2024
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that you are experiencing issues with figuring out the correct amount of detergent to use in your appliance due to the water level. We recommend scheduling a service appointment with one of our certified technicians for further guidance with detergent use. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home. - Adrian@GEAppliances
Works better than expected. Dries a large load of towels in 45 minutes, which is half the time of the 15 year old dryer it replaced. Much quieter than the old dryer. Did not realize how bad the old dryer had gotten at drying clothes, we would have replaced it sooner. We don't use the Wi-Fi or sanitize functions, just the appropriate preset for the type of fabric we are drying.
So far this has been a great dryer. We’ve only had it about a month but it dries our laundry really quickly and it’s quiet. I also love getting a notification on my phone when my laundry is dry. The only thing that some people may not like is that the end of cycle chime on the machine itself is not very loud even when turned all the way up.
Doesn’t dry well. Some of the screen went out the first day we had it
Response from geappliances.comBy Zahira, GE_Appliances, January 6, 2024
Hello There! Thank you so much for reaching out to us here at GE Appliances. We are so sorry about your screen going out and the dryer not meeting expectations. We recommend resetting the unit by turning off the breaker for 2-3 minutes, after resetting please check to ensure that the screen is fully functional. We also invite you to take a look at the article below in regards to the unit not drying correctly:
If you are still experiencing issues after performing these troubleshooting steps, we recommend scheduling service on the dryer. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or scheduling online at the link below: