Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,673 Reviews)
Rating breakdown 4,673 reviews
5 Stars
3,830
4 Stars
533
3 Stars
128
2 Stars
58
1 Star
124
94%of customers recommend this product.
(
3,804 out of
4,038)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
3
Terrible Lint Screen
on February 6, 2024
Posted by: Larrybgz
I have waited 6+ months to write this review. I really wanted to love this dryer but I can't. My previous GE dryer lasted 15 years and was similar in style. The previous dryer was much better in function. The biggest problem with this dryer is the lint tray. It is absolutely terrible! It is U-shaped and has lots of nooks and crannies in addition to the metal screen. When you snap it open to clean it, lint dust flies everywhere. For some reason the lint "sticks" to the plastic surfaces and the metal screen so you can't completely wipe it clean. I see that other owners have complained about the same thing and saw that someone posted photos of the problem. Also, not all of the lint gets captured by the lint screen. I have to wipe down all the surfaces where the lint screen is housed. Unfortunately, the housing is too small to fit a vacuum hose into so I can't retrieve the globs of lint sitting in the tube beneath the lint tray. This is a terrible design. The design of my previous machines lint screen worked just fine, a flat screen that was easy to clean. No big mess with lint dust flying around. Why did some goofy engineer mess with something that was proven to work. Overall, the dryer is noisier than my 15-year old model. Lastly, the "cycle complete" audible alarm is five times quieter than my previous machine. With the laundry room door closed, you can't hear it. Stop messing with features that work.
Response from geappliances.comBy Lauren, GE_Appliances, February 12, 2024
Thank you for providing your detailed insight on the design of the lint trap and noise level of your new dryer. Regarding the end-of-cycle signal, it is adjustable and instructions can be found on page 9 of the manual: https://products-salsify.geappliances.com/image/upload/s--YfR8cHKq--/ynktmodsmsbggu2d2dwu.pdf -- If there’s anything else we can assist with please don’t hesitate to reach out.
Written by a customer while visiting geappliances.com
Customer Rating
5
Easiest to operate
on February 6, 2024
Posted by: PSSWAS
from Galena, Illinois
The dryer is the easiest to use out of the ones we've had over the last 55 years! We're very content.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 6, 2024
Posted by: Greg and Teri
from Charlotte
Works great and love the features that you can select from.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
All the features we need
on February 6, 2024
Posted by: Anonymous
from Oroville Ca 95966
Very quiet and efficient. Dries quicker than our previous dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look & great functions
on February 5, 2024
Posted by: LeaAnn
from Oklahoma City
I love the sleek look at all the functions that it offers
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Only.
on February 5, 2024
Posted by: jb52jr
from Arden, NC
It was a great replacement of a non GE brand which only lasted 5 years.
It complements our GE ultra fresh vent washer.
It complements our GE ultra fresh vent washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer
on February 4, 2024
Posted by: Chew26
from Alvin,Tx
Great dryer easy to use and easy to set up app is solid and works great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Heatless Dryer
on February 4, 2024
Posted by: GMcLeod
Who designs a dryer that does not actually use heat to speed up drying - not a sarcastic question, I am trying to understand how a new dryer does not use heat to dry clothes. My GE dryer was delivered today and I have spent hours drying two loads of laundry (not big loads either). There is not heat being produced to speed up drying. It could be faulty installation, in which case the design that makes it hard to get the install correct is at fault. Disappointed with the product and hoping for a fast resolution so I can get laundry done.
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, February 11, 2024
We regret to hear that your dryer is not working as it should. We understand and share your disappointment in this matter. If you haven't, please try the troubleshooting tips on page 39 of the use and care manual and if these tips don't resolve the issue, please take advantage of your one-year warranty with us by calling our GE Appliances Consumer Service at 1-800-432-2737.
Written by a customer while visiting geappliances.com