Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Average customer rating
4.7
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
3,670
4 Stars
505
3 Stars
118
2 Stars
48
1 Star
105
95%of customers recommend this product.
(
3,672 out of
3,884)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Long Vent Drying - White
Customer Rating
5
Great features
on August 26, 2022
Posted by: AlHadee
from Cincinnati, OH
I love how quickly my close dry and the Wi-Fi integration is great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great efficient dryer
on August 27, 2022
Posted by: HolliH48
from Oklahoma
Love this dryer, clothes have less wrinkles. Bulky items dry very quickly
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Are these clothes even dry??
on August 27, 2022
Posted by: Sleigha765
from Virginia Beach, VA
Overall, the dryer is ok. I don't feel like it actually does a good job of drying my clothes. I take the stuff out, start folding it, still damp. Put everything back in. In 3 minutes, the dry cycle is over but the clothes still aren't dry. Great on towels though!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 7, 2022
Hello there - we're very happy to know that you're satisfied with the overall performance of the dryer. We're equally sorry, however, to know that this isn't the case with how dry the clothes come out after a cycle.
We recommend drying larger loads at a time, as the dryer can sense a small load and it will run for a shorter amount of time due to this. Please refer to page 38-40 of the owner's manual to learn other tips that could help improve the drying performance. You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
We recommend drying larger loads at a time, as the dryer can sense a small load and it will run for a shorter amount of time due to this. Please refer to page 38-40 of the owner's manual to learn other tips that could help improve the drying performance. You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
its a dryer
on September 11, 2022
Posted by: Mimi2405
from West terre haute, in
Does not like heavy loads. Seems to need to be restarted to get them dry,
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Ventilation feature great
on October 7, 2022
Posted by: Clsmith
from Dalton,GA
Love the ventilation feature. Last front load did not offer and would get smelly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use excellent product
on December 6, 2022
Posted by: PJO60
from Ohio
I love this product. Does exactly as promised. Have purchased GE products because of quality, price and durability.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
problem with lint collection
on December 14, 2022
Posted by: wwwww
when I take my cloths out of the dryer there are clumps of lint attached to my clean cloths
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , December 19, 2022
Hello- We appreciate your purchase and want to help! Mixing lint producing fabrics with lint collecting fabrics allow lint to transfer to other garments, instead of being trapped in the lint filter. We recommend separating lint producers (flannel, cotton knits, terry towels) from lint collectors (fuzzy, brushed fabrics, synthetic blends. ex. corduroy, acrylic blankets, children's sleepwear). Separate dark colors from white and light-colored items. Please take a look at the following link that will have some tips for you.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430&_ga=2.168686182.653266908.1671475230-2092837760.1668014705&_gac=1.149088642.1668449375.EAIaIQobChMIvN-Ck6Ku-wIVE_zjBx2y5watEAAYAiAAEgKtSvD_BwE
If you have any questions, please let us know. We are happy to help! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430&_ga=2.168686182.653266908.1671475230-2092837760.1668014705&_gac=1.149088642.1668449375.EAIaIQobChMIvN-Ck6Ku-wIVE_zjBx2y5watEAAYAiAAEgKtSvD_BwE
If you have any questions, please let us know. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Good when and if it works
on January 2, 2023
Posted by: Dryer123456789
I have had this product for maore than a year and has broke 4 times on me. Be careful i may have got the most defective one but maybe not. I would chose another company as ge has fixxed it but it takes a while and is inconvenient. This last break is a month after warranty so we will see how it goes
No, I would not recommend this to a friend.
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 5, 2023
First of all, we want to say just how much we appreciate your patience. We always strive to provide our consumers with the highest quality products and services, but we also understand that there is room for improvement. Please accept our deepest apologies for any inconvenience or frustrations this dryer has caused you over the past few years. This is certainly not the experience we wish for our consumers to have.
The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Please understand should you have an issue with a unit outside of its warranty, we will be happy to review your situation, and determine the appropriate action on a case-by-case basis.
Because of this, we highly recommend contacting our GE Appliance Service Team by calling 1-800-432-2737. You can also visit this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for being part of the GEA family; we look forward to hearing from you. Best regards – Matthew@GEA
The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Please understand should you have an issue with a unit outside of its warranty, we will be happy to review your situation, and determine the appropriate action on a case-by-case basis.
Because of this, we highly recommend contacting our GE Appliance Service Team by calling 1-800-432-2737. You can also visit this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for being part of the GEA family; we look forward to hearing from you. Best regards – Matthew@GEA
Written by a customer while visiting geappliances.com