Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
171
4 Stars
61
3 Stars
28
2 Stars
18
1 Star
10
84%of customers recommend this product.
(
213 out of
254)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Customer Rating
2
Basic
on May 8, 2024
Posted by: Me312
from Rhode Island
Extremely loud, haven’t noticed change in electric bill
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 8, 2024
We want to help go over the sounds you are noticing. It can be normal to notice some sounds when getting a new refrigerator. We suggest taking a look at the following article, it goes over a lot of the normal sounds that can occur. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901).
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good 19 cu refrigerator
on June 25, 2024
Posted by: mikeh0w148
from Chase City VA
Very clean and simple to operate, doors seal very tight, plenty of space for large jugs and bottles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
COOLING
on July 25, 2025
Posted by: DENNIS KOURY
from GREEN BAY, WISCONSIN 54311-7236
COOLING IS TERRIBLE! MILK IS ICE COLD FROM GROCERY STORES BUT WITHIN 24 HOURS NOT COLD ENOUGH TO ENJOY FROM YOUR REFRIGERATOR! NEVER COLD ENOUGH TO TURN DOWN DIAL! THE WHITE SIDING IS BUBBLED AND ONE OF THE DRAWERS HAD A HOLE DRILLED THROUGH THE MIDDLE BOTTOM I SINCERELY BELIEVE FROM A CUSTOMER RETURN! I HAVE NEVER 👎 HAD ISSUES WITH COLD ENOUGH FOOD ITEMS AND IT REALLY CONCERNS ME!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 4, 2025
We are so sorry to hear of your experience with the cooling of this refrigerator and the drawers. We advise scheduling service to ensure the normal operation of this unit. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusty door and freezer has failed once already
on September 19, 2022
Posted by: Anonymous
Stainless steel is rusting horrendously
Freezer already failed once
Freezer already failed once
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 26, 2022
Hello - Thanks for taking the time to leave a review. While we're glad to see you enjoy this refrigerators features, we're sorry there is exterior rust and the freezer has failed once. We understand how disconcerting that would be, and we apologize for any inconvenience. We'd love to help you.
When cleaning the exterior if this fridge, do not use stainless steel cleaners on the door as this can damage this finish. Instead, please use mild detergent mixed with warm water. To remove surface rust, tarnish and small blemishes on stainless steel
surfaces only, please use cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser. You may learn more about keeping the exterior of your unit clean by viewing page 9 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ga.
If your freezer is not working properly, we recommend scheduling service so a technician can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps! We're always here if you need anything. Have a good day. -Shayla@GEA
When cleaning the exterior if this fridge, do not use stainless steel cleaners on the door as this can damage this finish. Instead, please use mild detergent mixed with warm water. To remove surface rust, tarnish and small blemishes on stainless steel
surfaces only, please use cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser. You may learn more about keeping the exterior of your unit clean by viewing page 9 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ga.
If your freezer is not working properly, we recommend scheduling service so a technician can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps! We're always here if you need anything. Have a good day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very reliable
on July 21, 2023
Posted by: NDRA
Reviewing after approx. 1 year. The refrigerator is very reliable
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 4, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new refrigerator and its reliability. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many more years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice fridge
on August 23, 2021
Posted by: Anonymous
from Puerto rico
Confortable and easy to fotos. But dont arrive complete. Forget the plug buttom.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
New dishwasher didn’t dry dishes
on April 16, 2021
Posted by: Dish appointed
from Silver Spring MD
Tough to be happy with this purchase since the new dishwasher needed service on the first day after installation. None of the drying options worked. Brand new but we’re left to towel dry everything.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, April 22, 2021
Hello and thank you for providing feedback on a dishwasher. This product page is for a refrigerator so we hope it is cooling and working out well for you.
As for the dishwasher, to achieve the best drying performance, make sure the incoming water is at least 120 degrees by running hot water at your sink before starting. Also, a high quality rinse detergent helps the drying process. If the drying features are not currently working, you can also crack the door open a few inches after the cycle ends to help dry.
Please let us know if you have any more questions.
As for the dishwasher, to achieve the best drying performance, make sure the incoming water is at least 120 degrees by running hot water at your sink before starting. Also, a high quality rinse detergent helps the drying process. If the drying features are not currently working, you can also crack the door open a few inches after the cycle ends to help dry.
Please let us know if you have any more questions.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very roomy
on March 24, 2021
Posted by: Shoppinshells
from East coast
Was pleased with the storage space and the flexibility of arranging that space
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com