Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
171
4 Stars
61
3 Stars
28
2 Stars
18
1 Star
10
84%of customers recommend this product.
(
213 out of
254)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Customer Rating
5
Expectacular item
on June 8, 2023
Posted by: Anonymous
from Cabo Rojo, Puerto Rico
Love it,is comfortable ,have a great space and it looks beautiful in my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator Review
on June 16, 2023
Posted by: Kimberly Redmond
from Duanesburg NY
Very disappointed , does not keep my freezer items frozen
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 16, 2023
Hi! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your freezer is not keeping items frozen. Our best suggestion is to adjust your freezer temperature to a cooler setting. If adjusting your freezer temperature to a cooler setting does not resolve this issue, service will be needed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new refrigerator for many years to come! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Very basic and mediocre
on July 1, 2023
Posted by: MipMipco
Very inefficient design. The refigirator under the freezer is so low that you have to bend in half each time to get something. Shelves are too deep and to get something you have to make complex motions.
No ice maker plastic tray is supplied. Cheap trick
No ice maker plastic tray is supplied. Cheap trick
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 3, 2023
Hi there,
We're sorry to hear that you are less impressed with the top freezer refrigerator.
We are constantly working to improve our products and we’ll definitely let the product team know that a proper designing of the shelves can help make this fantastic fridge even better.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
We're sorry to hear that you are less impressed with the top freezer refrigerator.
We are constantly working to improve our products and we’ll definitely let the product team know that a proper designing of the shelves can help make this fantastic fridge even better.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall Good, Four out of Five!
on July 15, 2023
Posted by: Lazza
from Delaware
We need to replace our existing GE refrigerator quickly because it was dying, and while not the model or features we wanted we purchased this one because it was in-stock. Product fit-and-finish not up to GE's standard. Doors (slightly) misaligned, small dent and a few scrapes in the finish on one of the doors. On the positive side it is performing well.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't hold tempurature
on August 31, 2023
Posted by: map12
from Chicago, IL
I purchased this in June 2023. It has been at least 10 degrees to hot in both the fridge and freezer since it was delivered. It is also not for tall people. It is too low to the ground.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 31, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We are sorry to hear about the temperature not cooling well. That is not the experience we want for anyone.
For the best assistance towards this, we recommend getting one of our approved technicians out. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For the best assistance towards this, we recommend getting one of our approved technicians out. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
not great features
on September 14, 2023
Posted by: luzhum
disatisfy with refrigerator the distribution of drawers and door self makes it dificult to storage the food and large drinks .
Features
1
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 14, 2023
Hello - Thank you so much for connecting and sharing your thoughts on this refrigerator. We are sorry that it hasn't been able to accommodate your needs.
With this in mind, we are going to note your feedback and share this directly with our design team. This way we can keep things in mind for our models going forward. We know how important storage flexibility can be and we are sorry that we have let you down with this model.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to note your feedback and share this directly with our design team. This way we can keep things in mind for our models going forward. We know how important storage flexibility can be and we are sorry that we have let you down with this model.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
"Garage Ready" - That's the only place it belongs!
on October 15, 2023
Posted by: Would not buy another
Wished we got a competitor's product. Very noisy when running. When both our dishwasher and this refrigerator are running, the refrigerator makes more noise.
No, I would not recommend this to a friend.
Response from geappliances.comBy GE Appliances, October 16, 2023
Hi,
Thanks so much for taking the time to post this review. We appreciate the honest feedback and completely understand your concern about the noise. We're happy to provide clarity!
It is normal for your unit to make some sounds or noises during operation. However, there may also be some sounds that may not be normal. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We hope this helps. Please let us know if there is anything else we can assist with. Have a great day. - Tierra@GEAppliances
Thanks so much for taking the time to post this review. We appreciate the honest feedback and completely understand your concern about the noise. We're happy to provide clarity!
It is normal for your unit to make some sounds or noises during operation. However, there may also be some sounds that may not be normal. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We hope this helps. Please let us know if there is anything else we can assist with. Have a great day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Concerned
on March 9, 2024
Posted by: Kluszczynski
The freezer door will not stay closed/seal and creeks.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, March 12, 2024
We'd like to help with your refrigerator and we recommend referring to this link if the freezer door is not closing:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
Written by a customer while visiting geappliances.com