Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
171
4 Stars
61
3 Stars
28
2 Stars
18
1 Star
10
84%of customers recommend this product.
(
213 out of
254)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Customer Rating
5
Love the size
on August 16, 2022
Posted by: Sissy1934
from Caledonia Mi
It’s been working great so far I love it sorry can’t take pic of it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective from Day 1
on August 27, 2022
Posted by: Slatts1
from Hyannis
The freezer is totally packed with ice that will not defrost. Can't get a service appointment for 4 weeks. Avoid at all costs!!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 13, 2022
Hello,
We appreciate you taking the time to write a review for this refrigerator. We’re saddened to hear that your top freezer isn’t meeting your expectations, and we understand how frustrating a situation like this can be. We apologize for any inconvenience this has caused, as this is not the experience, we wish for our consumers to have.
Frost inside the freezer typically indicates that the door is not properly sealed or has been left open. If frost is found, you can clear the frost using a plastic spatula and towel, then check the ensure that no food packages or containers are preventing the freezer door from closing. To help reduce the potential for frost, please make sure there is proper clearance to the air supply and vents in the freezer to improve circulation.
If you continue to experience issues, we recommend scheduling service by either calling 1-800-432-2737, or by visiting this website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need further assistance please do not hesitate to ask.
Best regards,
Matthew@GEA
We appreciate you taking the time to write a review for this refrigerator. We’re saddened to hear that your top freezer isn’t meeting your expectations, and we understand how frustrating a situation like this can be. We apologize for any inconvenience this has caused, as this is not the experience, we wish for our consumers to have.
Frost inside the freezer typically indicates that the door is not properly sealed or has been left open. If frost is found, you can clear the frost using a plastic spatula and towel, then check the ensure that no food packages or containers are preventing the freezer door from closing. To help reduce the potential for frost, please make sure there is proper clearance to the air supply and vents in the freezer to improve circulation.
If you continue to experience issues, we recommend scheduling service by either calling 1-800-432-2737, or by visiting this website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need further assistance please do not hesitate to ask.
Best regards,
Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on September 5, 2022
Posted by: Tatyana B
from Glendale,CA
I would like to thank you for great service. The refrigerator works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on September 22, 2022
Posted by: Sad57
from Ct
Even on max, temperature isn't always cold enough(recommended safe). Might be good height for those 5' 4" and under, not good for taller people especially with bad backs. Lighting is poor
No, I would not recommend this to a friend.
Performance
2
Response from geappliances.comBy Krystal@GEA, GE_appliances, September 23, 2022
Hello-Thank you for writing a review. We are sorry that you are not happy with the temperature and height of this refrigerator. We know that can be aggravating and we are sorry for that. Your feedback is important to us and we will pass this on to our development team. Thank you again for taking the time to share your feedback.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
NICE!!!!
on September 27, 2022
Posted by: Jasone
from Maine
So nice to get the new refrigerator, looks great, shelving is made rugged compared to the other brands and is super quiet!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the space for storage in the doors
on October 4, 2022
Posted by: EmAda
from Maine
This is a very good looking and very functional fridge
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
lotsa room for improvement
on March 2, 2023
Posted by: tellintruthhere
from Pennsylvania
The top shelf **barely** allows my Zero Water pitcher in. I have to bend and fight that stupid control box to wiggle it in. That control unit should be on the back of the unit. That magnetic door isn't so magnetic either. And who designed the door so that a gallon of milk couldn't just be lifted out with nothing over it in the way over it??
NO, I would NOT recommend this refrigerator with its current design.
NO, I would NOT recommend this refrigerator with its current design.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 3, 2023
Hello, thank you so much for reaching out to us. We're so sorry to hear that this refrigerator model has not been everything you hoped for. We can definitely understand how important storage flexibility is, and we know this must be an inconvenience. Your feedback is extremely important to us, and is taken into consideration by our design teams. If you have any questions, or additional concerns, about your refrigerator we are always here to help. - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
OK for home use.
on May 20, 2023
Posted by: BJ2023
from Colorado
Does not get cold enough, hovers @ 46 degrees after 3 weeks running.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 22, 2023
Hello,
Refrigerators are an important part of our everyday lives, and having one that doesn’t get cold enough can definitely be cause for concern. We’re so sorry to hear that your new refrigerator hasn’t been cooling correctly, and we want to help. We recommend taking a look at the article below for some things you can check on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Refrigerators are an important part of our everyday lives, and having one that doesn’t get cold enough can definitely be cause for concern. We’re so sorry to hear that your new refrigerator hasn’t been cooling correctly, and we want to help. We recommend taking a look at the article below for some things you can check on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com