We're glad to assist with your new refrigerator. We do taste and odor testing on our refrigerators and freezers. Rest assured, your refrigerator does not contain any mechanical parts that will produce an odor or cause a bad taste in your food or ice cubes. Food can transfer odors and tastes to ice. Even food in the refrigerator compartment can transfer an odor or taste to the freezer which can cause bad tasting ice.

See the 3 conditions below that can cause a bad odor or taste in your ice:

1.) Open food containers or spilled foods in the refrigerator or freezer compartment.

2.) Low ice usage. Old or stale ice will absorb food odors.

3.) Bad water supply. Sulfur, algae, minerals, salt, etcetera, in the water supply can cause bad tasting water which results in bad tasting ice.

With the missing shelves, we recommend contacting the agency that supplied the appliance.