Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Average customer rating
4.3
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
162
4 Stars
59
3 Stars
26
2 Stars
18
1 Star
8
84%of customers recommend this product.
(
208 out of
247)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Premium Inner Door Modular Bins - White
Customer Rating
3
Roomy
on May 22, 2023
Posted by: Silver stud 2
from Schenectady NY
It needs to be defrosted which is odd for this time.
Features
5
Performance
2
Quality
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , May 24, 2023
Hello - Thank you so much for taking some time to connect and share your review. We really appreciate seeing how our appliances are performing.
We are glad to see that you are enjoying the features and spacious storage. You've definitely made a great choice for your home. The moisture you are noticing is likely from the defrost being blocked by something, this can cause the freezer to struggle to keep up with releasing the humidity.
If you are still noticing this issue persist after rearranging the freezer and everything, then we'd recommend getting one of our approved technicians out to check everything. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for connecting. We hope you have a great week. - Jonathon@GEA
We are glad to see that you are enjoying the features and spacious storage. You've definitely made a great choice for your home. The moisture you are noticing is likely from the defrost being blocked by something, this can cause the freezer to struggle to keep up with releasing the humidity.
If you are still noticing this issue persist after rearranging the freezer and everything, then we'd recommend getting one of our approved technicians out to check everything. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for connecting. We hope you have a great week. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Silvercool
on June 1, 2023
Posted by: Microphase
The fridge does a great job at maintaining the correct temperature and slow to defrost if turned down by mistake.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great layout and features. We love this fridge.
on June 3, 2023
Posted by: Captain Buff
from Indian River MI
Great layout and features, energy saving without sacrificing performance. We love this fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator Review
on June 16, 2023
Posted by: Kimberly Redmond
from Duanesburg NY
Very disappointed , does not keep my freezer items frozen
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 16, 2023
Hi! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your freezer is not keeping items frozen. Our best suggestion is to adjust your freezer temperature to a cooler setting. If adjusting your freezer temperature to a cooler setting does not resolve this issue, service will be needed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new refrigerator for many years to come! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
on June 23, 2023
Posted by: CAPJML
from Fredericksburg, VA
It seems to run all the time and it's noisy. But it cool good.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Very basic and mediocre
on July 1, 2023
Posted by: MipMipco
Very inefficient design. The refigirator under the freezer is so low that you have to bend in half each time to get something. Shelves are too deep and to get something you have to make complex motions.
No ice maker plastic tray is supplied. Cheap trick
No ice maker plastic tray is supplied. Cheap trick
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 3, 2023
Hi there,
We're sorry to hear that you are less impressed with the top freezer refrigerator.
We are constantly working to improve our products and we’ll definitely let the product team know that a proper designing of the shelves can help make this fantastic fridge even better.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
We're sorry to hear that you are less impressed with the top freezer refrigerator.
We are constantly working to improve our products and we’ll definitely let the product team know that a proper designing of the shelves can help make this fantastic fridge even better.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
But for one thing…..
on July 5, 2023
Posted by: rondude
from Virginia
Wish the control box/knob for the fridge/freezer settings weren’t right in the middle. Bump it every time we take something big off of the top shelf (i.e. gallon of milk or a regular sized pitcher).
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Smaller than I thought
on July 10, 2023
Posted by: Golden senior
from Troy,New York
Iam a senior and it was a little difficult unpacking it and it took some time for the refrigerator to get cold
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com