Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
3
Keeping food cold.
on August 24, 2025
Posted by: Joy mom
It was supplied by Butte County Community action agency, supposed to be new with some missing shelves and ice taste funny doesn't have an ice maker but keeps food cold. So working but I worry about freeon leak because ice taste funny.
Response from geappliances.comBy Tierra, GE_Appliances, August 27, 2025
We're glad to assist with your new refrigerator. We do taste and odor testing on our refrigerators and freezers. Rest assured, your refrigerator does not contain any mechanical parts that will produce an odor or cause a bad taste in your food or ice cubes. Food can transfer odors and tastes to ice. Even food in the refrigerator compartment can transfer an odor or taste to the freezer which can cause bad tasting ice.
See the 3 conditions below that can cause a bad odor or taste in your ice:
1.) Open food containers or spilled foods in the refrigerator or freezer compartment.
2.) Low ice usage. Old or stale ice will absorb food odors.
3.) Bad water supply. Sulfur, algae, minerals, salt, etcetera, in the water supply can cause bad tasting water which results in bad tasting ice.
With the missing shelves, we recommend contacting the agency that supplied the appliance.
Cheap piece of crap, very disappointed in this GE product. Would not recommend to my worst enemy. Not worth the money spent. Cheap plastic and glass(?), flimsy. hope it lasts a year.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, August 25, 2025
We are sorry to hear your experience. Although we are confident your unit will perform well and will serve you for many years to come, we are going to share your comments regarding the unit's feel to our product team for review.
COOLING IS TERRIBLE! MILK IS ICE COLD FROM GROCERY STORES BUT WITHIN 24 HOURS NOT COLD ENOUGH TO ENJOY FROM YOUR REFRIGERATOR! NEVER COLD ENOUGH TO TURN DOWN DIAL! THE WHITE SIDING IS BUBBLED AND ONE OF THE DRAWERS HAD A HOLE DRILLED THROUGH THE MIDDLE BOTTOM I SINCERELY BELIEVE FROM A CUSTOMER RETURN! I HAVE NEVER 👎 HAD ISSUES WITH COLD ENOUGH FOOD ITEMS AND IT REALLY CONCERNS ME!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 4, 2025
We are so sorry to hear of your experience with the cooling of this refrigerator and the drawers. We advise scheduling service to ensure the normal operation of this unit. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
It performs nicely within all the cooling it is able to hold all my freezer foods, it is spacious and easy to stack easily roomy , it doesn't pull too much energy which saves me monthly. It's wide enough to fit most of my bottled products and the removable shelves are a great addition to the appliances . I am most satisfied with the space saving areas it fits perfectly in my home and has giving ample space it's sleek and small .
This is a great upgrade to any kitchen. The black looks fantastic with my maple cabinets and golden copper granite if you are looking for an alternative to the stainless steel look. I have always purchased all GE appliances in all my homes as they have always been extremely reliable.