Customer reviews from geappliances.com
GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Average customer rating
4.3
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
171
4 Stars
61
3 Stars
29
2 Stars
18
1 Star
10
84%of customers recommend this product.
(
213 out of
254)
Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Black
Customer Rating
3
Wire shelf in freezer
on September 19, 2026
Posted by: M234
Why does the freezer have a wire shelf instead of a glass one like the fridge? I didn’t want wire shelves and the information was way down at the bottom of the description after it said glass shelves. There were some scratches on the outside and the tape inside left residue. I only got it today, but god, it better work! It does make a little buzzing noise when it’s cooling, but I assume that’s normal. My previous fridge from GE was better.
Response from geappliances.comBy Julia, GE_Appliances, September 22, 2026
We appreciate your feedback on the freezers wire shelf, and we will be sure to share your thoughts with the product teams for further review. Tips for removing the adhesive from the protective film can be found in the following article on our website here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711&_gl=1*h74wb0*_gcl_aw*R0NMLjE3ODc4NDk3MjMuRUFJYUlRb2JDaE1JN2VyMy1xTEJsZ01WOG5CSEFSMWhTaUR2RUFBWUFTQUFFZ0lpVFBEX0J3RQ..*_gcl_au*MTk4NzQ0Nzc0NS4xNzg4ODc1OTk2Li0uLS4xNzg5MDY5MzI2LjEwNzk1NTAzMi4xNzg5MDY5MzI3LjE3ODkwNjkzMjY.*_ga*MTUwNTY2ODE5MC4xNzIxODQ4NTUz*_ga_QEC75X7XEX*czE3OTAwODc1NDgkbzIxMSRnMSR0MTc5MDA4NzU2OCRqNDAkbDAkaDk0MzU1NTc4OQ..*_fplc*bmElMkJEV01YNVFTdG40VWlTJTJGR1ZvYUMxUk8wNTlkSnpaSXUlMkZCQ3ZxWTJJc3hHeU1aV3RoMGtLMVQzRDhYNmlQQVM5ZlRlUWNQVHViQVhLSWdXdzI2UUNoWG1VRm9vMjNXJTJGSzgyRm9Qa2tqJTJCU3Z2VXNDclVLcHJXbFJFRk1NQSUzRCUzRA... Detailed descriptions of normal operating sounds can be found on page 19 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--0j8yuJ-7--/9d64b914d369ae774d43b31d073291dc27bd6812.pdf. If this is not what you're experiencing, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service. To further discuss the scratches to the finish, we recommend reaching out to the place of purchase or the delivery team. Please note, scratches are considered cosmetic and not covered under the manufacturer's warranty.
Written by a customer while visiting geappliances.com
Customer Rating
5
Worth the Purchase
on March 17, 2026
Posted by: mdrsgpt
from Gulfport, MS
I purchased this refrigerator for our office kitchen. It keeps everything consistently cold, runs quietly, and has plenty of space for groceries. The freezer space is just right size and keeps food at perfect temperature. The shelves are easy to adjust and clean. Definitely worth the purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, March 31, 2026
This model is a great choice for your office setup, it truly does offer great performance and efficiency. We also appreciate the capacity and edge-to-edge glass shelving that allows more items to be stored. We know this unit is going to serve your office for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
3
Hmm, Wheres My Ice Trays?
on December 11, 2025
Posted by: iCu2Adam
Aside from the loud humming noise when the unit is set at the highest temperature, and not getting any ice trays, this refrigerator is ok. It certainly works better than this app!
Response from geappliances.comBy Don, GE_Appliances, December 16, 2025
We'd like to provide some information about your refrigerator's sounds. Newer refrigerators sound different from older models because they have more features and use newer technology. The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. This is normal. Ice trays are not included with this fridge. If you need assistance with our SmartHQ app, please contact our Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.
Written by a customer while visiting geappliances.com
Customer Rating
5
THE ADD SPACE IS GREAT
on December 5, 2025
Posted by: ROOFCAT77
[This review was collected as part of a promotion.] THE UNIT IS GOOD IT SOME SOUNDS I NEVER HARD BEFORE BUT THEY WENT AWAY
BUT I CHECK ON IT EVERYDAY RIGHT NOW IT'S DOING A GOOD
BUT I CHECK ON IT EVERYDAY RIGHT NOW IT'S DOING A GOOD
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 15, 2025
Posted by: Bor68
[This review was collected as part of a promotion.] I like the shelving and being able to adjust the level. The deepness of the freezer is convenient
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice organization with multiple drawers
on September 13, 2025
Posted by: DKMIA
[This review was collected as part of a promotion.] I like all the storage drawers. It helps us keep things organized in the fridge.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent ice maker.
on September 4, 2025
Posted by: Kayla184
[This review was collected as part of a promotion.] My favorite part of this model is one not only is this refrigerator affordable, energy efficient but the ice maker is too tier!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice basic refrigerator. Good value.
on September 3, 2025
Posted by: Katarina H
from Penns Grove, NJ
[This review was collected as part of a promotion.] I love GE products. Almost all my appliances are GE brand. I’ve had them in my homes and they are built to last. I wish it had an icemaker or filtered water but I don’t have the water hook up necessary for a model like that.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com