Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
119
4 Stars
50
3 Stars
23
2 Stars
12
1 Star
19
76%of customers recommend this product.
(
155 out of
203)
Customer Reviews for GE - 21.9 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
5
tzyxyxyxh,
on October 26, 2021
Posted by: vxjgc
from bdgbbn
Dolores voluptatibus accusamus sed eligendi. Quas et omnis quia eos quas esse excepturi.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
plenty of space
on October 30, 2021
Posted by: johns appliance
from florida
we like your product and is easy to operate is also very economicle
Written by a customer while visiting geappliances.com
Customer Rating
5
Brand new refridge
on November 6, 2021
Posted by: Annie1845
from Lake City, MI
Very blessed to receive a brand new one :). I had an old one that had lasted years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very Simple aspects - nothing extravagant at all!
on December 5, 2021
Posted by: LVWO
from Illinois
It lacks adjustable space. This model is not the most expensive, but could have better utilization of space - or the option to improve the space. We found few refrigerators in this or lower price zone that had installed ice makers in them. Terrible! Who wants to use ice trays?
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, December 6, 2021
Hello there, we're sorry your new refrigerator doesn't have an ice maker and that it lacks the adjustable space you want. We can certainly understand your desire for these things, so we'll be happy to pass this review along to our design team so that they can evaluate ways to improve upon our appliances. We're wishing you the best and we want to thank you for your valued feedback.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Top Freezer
on February 11, 2022
Posted by: Sterusmall
from Lakeland, FL
Works great but I wish GE made a larger top freezer refrigerator with higher end features like a light in the freezer.
This model replaced my 25 cubic ft. Profile.
I’ve never liked side by sides and the old top freezer models have been neglected over the last few years.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Doors do not match at handles.
on March 13, 2022
Posted by: Badge
from Southaven, MS
The freezer door closes more than the fresh food door, so the handles do not match.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 17, 2022
Hi there, we're pleased to know your refrigerator is working so well, but sorry that your doors aren't matching your handles. We're sure this is frustrating for you. If there's anything we can do for you to further help, please message us on social media with your model number and more details.
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Capacity
on July 25, 2022
Posted by: Loiaka56
from Buffalo, NY
We ended up buying this refrigerator because the previous brand new one, (not a GE) that we had just purchased for our garage, didn’t work at all! After countless attempts to have it serviced and/or replaced, we’d had enough of being run around in circles, and decided to go with a brand we know and love! Initially, when it arrived, we thought it was going to be too small. However, after opening the door, we were pleasantly surprised at how spacious it is on the inside!
The only reason I am giving 3 stars instead of more is because we are having trouble with the refrigerator staying cold enough. This may be an electrical issue on our end, as we had the same concerns with the last one we had just ordered; but that one’s freezer didn’t work at all and the fridge barely got below 50 degrees. This one’s freezer is working fine, but the fridge is not staying cool. In fact, we literally just had to throw out a brand new gallon of milk because after opening it up it was spoiled, chunky, and was 64 degrees when we measured it! We’ll be calling to have it serviced and hopefully it’s nothing major bc we really do like this model overall and would certainly recommend it to other people.
The only reason I am giving 3 stars instead of more is because we are having trouble with the refrigerator staying cold enough. This may be an electrical issue on our end, as we had the same concerns with the last one we had just ordered; but that one’s freezer didn’t work at all and the fridge barely got below 50 degrees. This one’s freezer is working fine, but the fridge is not staying cool. In fact, we literally just had to throw out a brand new gallon of milk because after opening it up it was spoiled, chunky, and was 64 degrees when we measured it! We’ll be calling to have it serviced and hopefully it’s nothing major bc we really do like this model overall and would certainly recommend it to other people.
I would recommend this to a friend!
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, August 1, 2022
Hey there, thank you so much for taking the time to leave your detailed feedback. While we're so happy to know how much you're loving your spacious refrigerator, we did want to apologize it hasn't been cooling as it should. This would be a headache and we're happy to help.
We first recommend checking on the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.249216388.287930962.1659366120-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident our technician will be able to get you taken care of and we’re wishing you the best. Let us know if you need anything else.
Guy@GEA
We first recommend checking on the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.249216388.287930962.1659366120-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident our technician will be able to get you taken care of and we’re wishing you the best. Let us know if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
EXCELLENT
on December 19, 2022
Posted by: Family81
from Del Paso Heights
It’s great it’s wider than our old one more space the layout is great even gotta ice tray which the other did not
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com